Overview
Assistant Store Manager - Guildford (40 hours)
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and grow your skills every day.
Location: Guildford, England, United Kingdom
Responsibilities
* Motivate your team and provide every customer with a meaningful shopping experience.
* Act as second-in-command, ready to fill in for the Store Manager and take charge when necessary.
* Drive store performance by ensuring excellent customer service, effective teamwork and efficient operations daily.
* Be a role model and ambassador for Rituals; support the Store Manager in creating a culture of trust with constructive feedback.
* Help recruit, hire and retain a diverse and talented store team.
* Coach team members to enhance engagement and help them reach their full potential.
* Support day-to-day business activities as the Store Manager’s right hand.
Qualifications
* Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
* People management skills (communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Numerous wellbeing initiatives and EAP
* Company & Team Events
Employment details
* Employment type: Full-time
* Seniority level: Mid-Senior level
* Job function: Cosmetics
* Industries: Cosmetics
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