Overview
Fire & Security Minor Works Engineer - Anglia Area. Marlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, are looking to grow their team with the appointment of an experienced Fire & Security Minor Works Engineer. The Minor Works Engineers work with the Minor Works / Installations Team on small projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world-class customer service.
Responsibilities
* Liaise with the Lead Engineer on all troublesome sites, including any critical issues.
* Work closely with subcontract labour and onsite clients.
* Maintain Fire & Security Systems in your region when demand requires.
* Ensure effective communication with customers and schedulers when planning site visits.
* Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements.
* From time to time, you may be required to support the Service Engineers on particular jobs, and occasionally work slightly out of your designated postcode area.
* Plan and respond to routine and reactive call visits in your area.
* Maintain your stock levels with support from the Stores team.
* Attend training sessions as and when required.
* Attend Engineering team meetings as and when required.
* Identify any personal training and development needs to help you provide the best possible customer service.
Systems
* Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
* Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
* CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
* Access Control: Paxton, PAC. Salto
Requirements
Who We’re Looking For
Skills
* Good all-round knowledge of Fire and Security Systems.
* Experience of working in a similar role previously - Fire & Security Installation Experience (minimum of 2 years).
* Technical background in the electrical / electronic industry.
* Experience of front-line customer contact preferred.
* Knowledge of current industry standards and able to commission multi-disciplined systems.
* Self-motivated and able to organise workload, with the ability to work on own initiative.
* Highly organised, professional and computer literate.
* Full UK Driving Licence.
Benefits
* Company Van with fully fitted Van vaults
* Full use of our Academy training + external training
* 6 training days a year
* Royal London Pension Scheme
* Life Assurance x4 Basic Salary
* Employee Recognition Scheme
* Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
* Paid Holidays plus Bank Holidays
* Additional Day holiday each full year of completed service (up to 25 days)
* Mental Health & Well-being scheme
* Development & Progression opportunities
* 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
Equal Opportunities
At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, Please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Right to Work
Marlowe Fire & Security Group do not offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK, or will need additional support to extend your current Right to Work status, your application cannot be considered.
Employment details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Facilities Services
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