Job Title: Fire & Security Service Engineer Location: Cambridgeshire Hours: 40 hours per week Salary: Competitive benefits A growing, well-established Fire & Security provider in Cambridgeshire is looking for an experienced Fire & Security Service Engineer to join their expanding service team. This is a great opportunity to work with a respected independent business supporting a wide range of commercial, industrial, education and healthcare clients. You'll be responsible for servicing, maintaining and fault-finding across a variety of fire alarm, security, emergency lighting and DDA systems, delivering high-quality work while providing an excellent customer experience. Key Responsibilities Service and maintain fire alarm systems (addressable and non-addressable). Service and maintain security alarm systems. Service and maintain emergency lighting and DDA-compliant systems. Attend and resolve fire and security system fault calls. Complete maintenance reports, site surveys and all associated documentation. Participate in overtime and weekend work as required. Take part in the on-call rota. Maintain van stock and condition reports. Assist other departments when needed. Escalate major system failures or site issues promptly to management. Ensure work areas are left clean and tidy. Deliver a high standard of customer service and maintain strong client relationships. Ensure all paperwork is completed accurately and in line with ISO procedures. Additional duties may be assigned as the business continues to grow. Skills & Experience Strong technical knowledge of fire and security system servicing, maintenance and installation. Commissioning experience preferred but not essential (FIA Units 1, 2/3 and 6 advantageous). Experience with: Fire systems: Kentec, Advanced, Morley (Ziton & Gent beneficial) Intruder systems: Texecom, Galaxy (Grade 2 & 3) Access control: Paxton, Controlsoft/HID CCTV: Dahua & Hikvision DDA systems: Baldwin Boxall, C-TEC Strong fault-finding and diagnostic abilities. Ability to complete accurate reports and documentation. Good understanding of electrical/installation principles. IT-literate (Word, Excel, Outlook). Excellent verbal, written and numerical communication skills. Organised, proactive and professional with a strong attention to detail. Able to work independently or as part of a team. Positive attitude, strong work ethic and a commitment to excellent customer service. Capabilities Logical and effective fault-finding approach. Ability to interpret technical drawings and specifications. Strong time management and organisational skills. Flexible, proactive and able to work under pressure. Professional, courteous and customer focused. Willingness to go the extra mile to meet client needs. Apply Now If you have proven experience in the Fire & Security industry, enjoy working autonomously and want to join a respected independent business, please send your CV to