As PIB continue to grow we are looking for a Branch Director to cover our Leicester office. Your role will be to lead and direct the Branch including sales, service and operations. You will develop and broke a portfolio of profitable general insurance business as well as develop existing and attract quality new colleagues into the business. You will also hold responsibility for branch P&L as well as budgetary process.
Responsibilities:
To organise, motivate and develop staff to fulfil Branch and Group objectives. Ensuring effective communication and performance appraisal takes place as appropriate. In conjunction with colleagues manage employment, disciplinary and Health & Safety issues to a satisfactory conclusion.
To be responsible for the overall branch compliance including complaint handling, adequate supervision and third-party relationships.
To develop Client and Insurer relationships to maximise business opportunities and achieve your Key Performance Indicators including income targets.
To undertake general broking activities including dealing with:
Clients’ queries and correspondence.
New Business, Renewals and Adjustments including reviewing the adequacy of the covers and suitability of the terms being offered. Ensuring clear communication of terms, conditions, warranties and pricing.
Insurer surveys ensuring risk improvements are implemented and adhered to. Including communication with Clients if the basis of cover and /or terms is changed as a result of the survey.
The effective management of your diary
To adhere to agreed policies and procedures as detailed in the Compliance Handbook.
To attend Company and/or Branch meetings and events as required, including prescribed training. Also to achieve the minimum requirements for CPD through training provided in house or by identifying development areas during your Performance & Development Review meetings.
Skills and Experience:
People Management
Able to demonstrate an ability to manage a team to the successful delivery of financial/non-financial targets
An understanding of the broking market
Good knowledge of sales techniques
Good working knowledge of General Insurance contracts including Property, Casualty and Motor classes
Positive ‘can do’ Attitude
Customer Focus
Quality Service Focus
Commercial Awareness
Communication
Teamwork
Self-Development
Planning & Organising
Creativity & Innovation
Perseverance & Determination
Developing Others
Further information
As well as a competitive salary we offer the following benefits –
Competitive holiday allowance with the annual option to buy additional days
Death in Service benefit of x4 salary
Company pension scheme
Very generous maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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