Office Administrator
Office Angels is recruiting for an Office Administrator to join our busy office in Gateshead, NE10.
The team here is warm, supportive and collaborative, with regular catch‑ups and a focus on excellent customer service.
Opportunity to join an established company with over 40 years in business. Permanent role possible. Free on‑site parking and excellent transport links.
Role Details
* Start Date: ASAP, depending on notice period
* Contract Type: Permanent
* Salary: £25,000 - £27,000
* Location: Office‑based, NE10, Gateshead
* Working Pattern: Full‑time, 35 hours per week with a 1‑hour lunch break, or 37.5 hours per week with a 30‑minute lunch break (extra 30 minutes paid at time and a quarter)
* Working Hours: Monday to Thursday: 8:00am – 5:00pm; Friday: 8:00am – 4:00pm (early finish)
* Saturday Working: 1 Saturday morning every 5 (8:00am – 11:00am) paid at time and a half
Benefits
* Pension contribution
* 22 days holiday, increasing with service
* Free on‑site parking
* Private medical insurance
* Opportunity for paid overtime during busy periods
Key Responsibilities
* Provide day‑to‑day administrative support to ensure smooth office operations
* Process high‑volume sales orders using a bespoke system (full training provided)
* Deliver excellent customer service via email and telephone
* Manage schedules, tasks and communications using Microsoft Outlook and Office
* Work closely with management, production and dispatch teams
* Communicate order quantities and timings to support production planning
* Handle general office duties including card transactions and payment records
Ideal Candidate
* Experience in a similar administrative role
* Strong organisational and communication skills
* Confident using Microsoft Office
* Reliable, proactive and comfortable working in a busy office environment
Training & Progression
Full training will be provided on systems and products. You will start by processing simpler orders and gradually progress to more complex tasks as your confidence grows.
Equal Opportunities
Office Angels is an equal‑opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. Reasonable adjustments are available at any stage of the recruitment process.
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