Our client is a nationwide same-day, and time-critical courier business based in Warrington. Operating for over 20 years and continuing to grow organically and through acquisition. They are an owner-managed SME, where decisions are made quickly, standards are visible and accountability matters. Everyone in the business plays a part in delivering exceptional service to their customers.
If you thrive in a fast-paced operations environment, enjoy solving problems and want to build your career in a business where outstanding customer service is the minimum standard, this could be the opportunity you've been looking for. However, if you prefer large corporate structures, multiple layers of approval and tightly defined roles, this role is unlikely to be the right fit.
Our client is recruiting a Logistics Team Manager to take ownership of their live logistics operation.
This is a hands-on, office-based role running a busy logistics office where phones ring, orders flow constantly, customers need answers and your team and Drivers rely on clear direction.
You will oversee the daily operation from initial enquiry or booking through to successful delivery, acting as the visible owner of KPIs, service outcomes and day-to-day escalations. This role is not a warehouse management role, a fleet or compliance-led role or a purely strategic or “hands-off” position.
Day to day you will:
1. Run a busy same-day logi...