Customer Service Advisor
A leading organisation within the building materials sector is seeking a commercially driven Customer Service Advisor to join its busy Customer Service Centre. This is a fast-paced, high-interaction role focused on pricing, selling and supporting customers while working to clear KPIs. You will play a key part in driving revenue growth through proactive selling, cross-selling and up-selling while ensuring customer experience.
Responsibilities as a Customer Service Advisor :
* Handling all customer enquiries via phone, email and digitial.
* Supporting resolution of queries and disputes.
* Building strong internal relationships to ensure seamless service delivery.
This role suits someone who thrives in a target-driven environment and enjoys balancing commercial activity with operational efficiency.
Requirements as a Customer Service Advisor :
* Has experience in a fast-paced customer service or internal sales environment.
* Has strong IT skills and is comfortable using digital systems.
* Has experience within building materials, construction, or related industries (desirable but not essential)
Apply now with your CV for immediate consideration.
To apply for this position as a Customer Service Advisor, please send an up-to-date CV to Lilly Douglas or call us. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors.