Job Title: Secure Residential Support Worker
Salary: £31,073-£34,188 per annum (dependent on experience) + £30 per sleep-in shift (typically one per week)
Contract Type: Full-Time, Permanent
Location: Hailsham
Shifts: Rotational earlies and lates (including sleep-in duties)
About the Role: Do you thrive in emotionally intelligent, high-energy environments and want to make a lasting impact on young lives? We're looking for compassionate, resilient Secure Residential Support Workers to join a trauma-informed, highly structured children's residential care setting. You'll play a key role in creating a safe, enriching, and pro-social environment that empowers young people to overcome adversity and thrive.
Key Responsibilities:
Deliver safe, nurturing daily care for young people, promoting achievement and emotional wellbeing
Work collaboratively as part of a dynamic care team, contributing to risk assessments, care planning, and child-specific support strategies
Build trusted relationships through consistent boundaries, praise for positive behaviours, and challenge where appropriate
Engage young people in activities including sports, games, enrichment, and vocational workshops
Support health, hygiene, medication, and family contact in line with policies and procedures
Attend incidents and manage behavioural challenges using trauma-informed and restorative practices
Contribute to meetings, reports, case files and reflections as part of continuous quality improvement
Participate in sleep-in shifts for continuity of care, with an additional payment per shift
Foster a strong corporate parenting ethos and uphold high expectations and aspirationsPerson Specification:
Essential:
Level 3 Diploma in Residential Childcare (or willingness to obtain)
Strong communication, boundary-setting and conflict resolution skills
Ability to remain calm under pressure and make safe, reasoned decisions
Experience or confidence in managing risk and applying physical intervention where necessary
Commitment to equality, safeguarding, and trauma-responsive care
Technologically proficient (Microsoft 365, Teams, ClearCare or similar)
Physically active and able to fully participate in energetic activities and interventionsDesirable:
Experience in a secure or residential care setting
Knowledge of exploitation, gang involvement and self-harm risk management
Familiarity with electronic case recording systems
Ability to mentor new team members and model calm, best-practice responses#LAN13