Job Description
Job Summary
To assist the Financial Controller in the provision of a first class finance and administration function in support of the business.
Credit Management of all assigned AR accounts with credit limits less than £10,000
Essential Job Duties:
* Dealing with old debt efficiently to minimize the aging using the appropriate communication method
* Priorities and work through customer debt lists via phone, email, or letter negotiating payment of late invoices.
* Negotiation, where necessary, with the customer to agree debt levels, and arrange appropriate repayment plans
* Reconciliation of accounts in order to ascertain debt levels.
* Placing accounts on hold when the maximum debt level has been exceeded.
* Ensure customer payments are identified and allocated to their individual accounts.
* Responding to customer account enquiries promptly, ensuring sound advice and assistance is provided to resolve their queries.
* Ensure adjustments/corrections required to invoices are documented and passed to the Order Processing Team to action.
* Run credit reviews and propose suitable limits for new customers and those with increased trade levels.
* Provide advice and guidance to both the Customer Service and Order Processing teams for customers with low credit or previous bad debtors, where new orders for goods have been received.
* Communicate information of bad debtors to Publisher Clients and their Reps and work collaboratively in agreeing on action plans for repayment of bad debt.
* Responsibility to ensure credit memos for customers are processed within the company guidelines
* Allocation of cash from the customer once posted as cash receipts within the accepted timeframe
* Dealing with lock box in a timely manner
* Daily responsibility for the review of accounts on hold and release where possible
* Set up of new accounts in a timely manner, ensuring the correct information is added
* Ad-hoc duties and project work as directed by the Financial Controller
* Where necessary, provide cover for absent team members
* To be responsible for your own Health and Safety and be aware of factors affecting your colleagues in order to maintain a safe environment.
* To report any accidents or potential hazards to your Line Manager immediately
Qualifications
Experience:
* 1 years’ experience in finance accounts / credit control
Education:
* 5 GCSE level including Math’s and English grade C or above
Skills:
* Working knowledge of Microsoft Excel and Word
* Good verbal and written communication skills
* Good problem solving ability
* Able to respond effectively to changing priorities
* Attention to detail
Additional Information
Perks/Benefits:
* Competitive salary
* Generous holiday plus Bank holidays
* Life Assurance
* Company Pension Scheme
* Company Sick Pay Scheme
* Continuous Professional Development and Training Opportunities
* Business Casual dress code, dress down Fridays
* Free onsite parking
* Free Hot drinks
* Snack and Drink Vending machines on site
* Service Awards
* Discretionary Bonus