General Manager
Location: London
Pay: Up to £58,000 per annum (depending on experience) +
bonus
The Role
We’re looking for a General Manager to join our
team at Caravan.
At Caravan, our leaders set the tone. As a General Manager, your role is to give the guest the best experience possible. You’ll
deliver outstanding results across people, product, place, performance and
profit. You’ll lead from the floor: keeping every service flowing smoothly,
building confident and happy teams and making sure our ‘All Welcome’
hospitality is felt by every guest, every day.
What you’ll do:
As General Manager you are responsible for delivering
exceptional hospitality experiences to our guests and team. To make that happen
you’ll:
* Ensure
our food, drink, and service standards are consistently delivered
* Recruit,
onboard and develop confident, high-performing teams: making sure new
hires feel welcome and everyone has clear training, reviews and
development plans
* Drive
sales, labour, GP, and wastage targets while protecting the Caravan
culture
* Manage
systems including Fourth, Harri, Mapal, Workvivo to oversee the rota,
payroll and compliance
* Maintain
property standards, health & safety, and compliance with EHO/Food
Alert
* Lead
management meetings, audits, and action plans
About You:
We hire for mindset, not just skill. To thrive as a General Manager, you should be:
* An
experienced and ambitious hospitality leader (with multi-shift or
management experience), focused growing and developing your teams and site
* Confident
leading teams, managing standards, and creating great guest experiences
* A
culture ambassador: positive, approachable, and committed to Caravan’s
values
* Organised,
commercially aware, and able to balance operations with people development
What We Offer
* Competitive
salary + bonus
* Career
progression supported by leadership training and development, including
our Leadership Development Programme, Train the Trainer, and Hospitality
Programme.
* Meals
+ drinks on shift
* 100%
dining discount when visiting with family & friends
* Coffee
discounts at Caravan Coffee Roasters
* Access
to financial health, wellbeing, and mentoring support
About us
At Caravan, we believe hospitality is about more than just
great food and drink, it’s about people. Since 2010, we have been building
award-winning restaurants and a specialty coffee roastery while investing in
sustainability, diversity, inclusion, and community. We’re also proudly B Corp
Certified, which means we’re committed to people and planet as much as we care
about delivering genuine hospitality.
Apply Now
Caravan is an equal opportunities employer. We welcome
applicants from all backgrounds and experiences.
Apply today and take the next step in your management career
as a General Manager at Caravan.