Job Description – Systems Engineer (Shift)
Capita Technology & Software Solutions are looking for a Shift Engineer to join their growing team. This is a great opportunity to work within a large onshore & offshore team.
You’ll be working on a rota which will include days & nights with plenty of rest in-between as well as shift allowance included.
You’ll be the point of contact when it comes to windows operating system issues, as well as dealing with Cloud (Azure) and Virtualization (VMWare). Required for 24x7x365 Support of Onshore Managed IT infrastructure - This is a shift-based role & it is mandatory for the candidates to meeting SC eligibility.
Required for 24x7x365 Support of Onshore Managed IT infrastructure - This is a shift based role
What we’re looking for:
Experience with Windows in a 1st and 2nd line role support capacity
Experience with VMWare
Experience with 24x7 support
Ideally, experience with Azure and Unix
Solid background in IT support
Basic understanding of IP network, IP address, network devices and their role
Desired ITIL Foundation Certified, MCP/MCITP/MCSE
Ability to manage your own workloads as well as working as a team as and when required
Ability to work closely with other support teams as well as Customers
Good communication and problem-solving skills
Eligibility for Security Clearance.
What we’re looking for:
* Experience providing telephone and online customer support
* Understanding of Windows
* Solid background in IT support
* Eligibility for Security Clearance
About Capita Technology & Software Solutions (TSS):
Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita’s businesses and clients. We work collaboratively with Capita’s divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way.
We create innovative technology and software solutions for Capita’s clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita’s businesses and clients.
TSS is right at the heart of Capita, as we work to create a technology-led organisation. You’ll be part of a Capita-wide network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you .
What’s in it for you?
* A competitive basic salary
* 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
* The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
* Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
* Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
* Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
* You’ll get the chance to follow your chosen career path anywhere in Capita.
You’ll be joining a network of 41,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.