Head of eCommerce Performance(16684)
Description
INTRO
We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
READ ON IF YOU
1. Have significant experience in trading-focused digital and e-commerce roles
2. Enjoy leading high-performing, data-driven digital teams and driving commercial results
3. Can be in our fantastic Luton head office 3 x per week
THE TEAM
You’ll be a key leader in our digital function, working alongside talented colleagues in Product, Software Engineering, Platform Delivery and Data. Together, we drive digital sales and performance across easyJet’s website and mobile app channels, collaborating closely with commercial, marketing and IT teams.
THE ROLE
As Head of eCommerce Performance, you’ll be the ‘shopkeeper’ for our key digital sales channels, owning and optimising trading growth metrics for bookings, traffic, and conversion. You’ll define and lead our digital merchandising model, organic visibility strategy (SEO, AEO, GEO), and metasearch channel performance. You’ll collaborate with stakeholders across the business, especially airline and holidays trading teams and group marketing, to deliver best-in-class digital retailing and data-driven decision making.
4. Lead and develop the Merchandising, Organic Visibility, and Metasearch teams
5. Drive maximum flight and holidays sales through website and app channels across UK and European markets
6. Own and optimise digital trading approaches in partnership with commercial and marketing teams
7. Work with Digital Product Teams to deliver new merchandising tools, tracking, and CRO testing backlogs
8. Champion data-driven decision making and changes across all digital roadmaps
9. Support agile trading and business performance squads with merchandising and analytics resources
10. Maintain and grow organic visibility and bookings through effective SEO, GEO, and AEO practices
11. Lead key metasearch commercial relationships and drive optimal performance
Business Area
Customer & Marketing
Primary Location
United Kingdom-London-London Luton Airport
Organisation
Customer & Marketing
Schedule
Full-time
Unposting Date
20/02/2026, 11:59:00 PM