Annual wage £12,979.20 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday - Friday (Times to be confirmed). Total hours per week: 39 Expected duration 12 Months Possible start date 01 Jul 2024 Date posted 07 Mar 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000236349 Positions 1 available What you will do in your working day Responsibilities will include: Assisting in maintaining and managing the company systems Communicating with customers over the phone and face to face in a positive and friendly manner Managing relevant paperwork Updating internal system information and advising customers where required Communicating information with other departments e.g. vehicle workshop Keeping customers updated on the progress of their vehicle Parts and Stock control to ensure the workshop can run smoothly Helping to keep our social media sites up to date Other general office support tasks The training you will be getting In-house training plus the candidate will follow a Level 2 Apprenticeship programme and study towards a Customer Service Practitioner. This training will be structured and delivered by Cheshire College - South & West. If the candidate does not hold GCSE grades A-D (9-3) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject. What to expect at the end of your apprenticeship Permanent employment potential upon successful completion of the apprenticeship. Requirements and prospects Desired skills and personal qualities Communication skills, Organisation skills, Reliable, Friendly Qualifications GCSE or equivalent English (Grade C/4) Desired GCSE or equivalent Maths (Grade C/4) Desired Things to consider Ability to reach the site. Possible transport requirements.