Job overview
An opening has arisen for an operational General Manager to lead, in partnership with the Clinical Directors and Head of Nursing, multiple service lines including Trauma and Orthopaedics, Vascular and Urology.
The successful candidate will have exceptional attention to detail, ability to work under pressure, with a proven track record of delivery of complex projects. They will have experience of working at a senior level in an acute setting and will report directly to the COO/Deputy CEO. The postholder will be responsible for ensuring the smooth and safe day to day running of services within the service line, delivery of the financial target and ensuring business continuity and resilient service delivery, supported by robust operational and capacity planning.
It is an exciting time to be joining the Trust.
Main duties of the job
The postholder is accountable for the operational delivery of the clinical services and developing a service strategy in conjunction with clinical leads, setting clear goals to ensure delivery of excellent clinical care. Accountable for delivery of the service line financial target and ensuring continual improvement. Responsible for ensuring the smooth and safe day to day running of services within the service line, ensuring business continuity and resilient service delivery, supported by robust operational and capacity planning.
Working for our organisation
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Detailed job description and main responsibilities
Please read through attached Job Description for full details of the role.
Post holder is accountable for the operational delivery of clinical services, and developing a service strategy in conjunction with clinical leads, for each of their clinical service lines.
Work collaboratively with Head of Nursing and Clinical Director for each clinical service line in order to set clear goals and objectives for staff within the service to ensure delivery of excellent clinical care.
Accountable for delivery of the service line financial target and ensuring continual improvement, ensuring that financial controls are established and maintained.
The post holder will be responsible for the effective management of human resource, a significant financial resource, governance and business planning arrangements.
The post holder will lead the development of quality objectives and business targets for the clinical service lines within the group.
Responsible for ensuring the smooth and safe day to day running of services within the group and maintaining good staff and patient experience.
Ensuring business continuity and resilient service delivery, supported by robust operational and capacity planning.
Work in partnership with colleagues across the organisation to ensure the delivery of the Trust’s corporate objectives and transformation programmes. Ensure collaboration between services to support quality improvements and collective achievement of performance standards incorporating quality, safety, contractual, access, financial and workforce.
Lead by example and act at all times as an ambassador for the Trust, championing the Trust’s values and upholding the highest standards of behaviour and compassion for colleagues
Person specification
Qualifications
Essential criteria
1. Educated to degree level
2. Specialist training to Masters or equivalent
3. Formal management or business qualification or equivalent relevant experience
4. Evidence of continued professional development
Desirable criteria
5. Project management qualification
Knowledge
Essential criteria
6. Evidence of excellent communication and interpersonal skills in complex settings
7. Evidence of strong analytical and problem solving skills
8. Ability to lead a number of complex projects simultaneously and deliver to agreed timescales
9. Able to rapidly assimilate a range of complex (often clinical) information and make expert judgements using advanced analytical skills
10. Credible and persuasive negotiation skills when working with senior colleagues
Desirable criteria
11. Negotiation skills
Experience
Essential criteria
12. NHS Experience at management level
13. Proven budget management skills and financial acumen with experience delivering CIPs within an organisation with a £multi-million turnover
14. Managing a diverse team
15. Negotiation and influencing skills at a senior management level
16. Evidence of delivering and implementing strategic plans
17. A demonstrative track record of delivering initiatives to improve the quality of care
18. Experience of assessing and managing risk