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Business support manager

Liverpool (Merseyside)
Permanent
Business support manager
£30,000 - £35,000 a year
Posted: 11h ago
Offer description

Summary About the role A cross-functional role supporting procurement and operations for our fresh, frozen, and ambient categories. You will manage supplier relationships, lead inventory strategies, and drive product performance to ensure high-quality standards across our supermarket shelves. Responsibilities • Lead high-level negotiations with suppliers worldwide to secure competitive pricing, favorable terms, and exclusive product lines for our fresh and frozen categories. • Oversee stock levels and replenishment strategies for all assigned categories, optimizing turnover rates and minimizing waste through data-driven forecasting and warehouse coordination. • Optimize the end-to-end procurement lifecycle by streamlining purchase order (PO) workflows and inventory routines to minimize lead times and enhance operational efficiency • Conduct rigorous "sell-through" analysis and profitability assessments for all SKUs, utilizing customer feedback and sales data to refine the product mix and pricing strategies. • Implement and monitor strict quality assurance protocols for fresh and frozen goods, ensuring all imported and local products meet UK health standards and our internal "Blue Whale" excellence benchmarks. • Cultivate and maintain long-term partnerships with existing vendors while onboarding new strategic partners to ensure a resilient and diversified supply chain. Requirements • Language Proficiency: Native or professional fluency in English and Mandarin (Cantonese is a significant advantage). • Industry Experience: 2 years of experience in retail/wholesale, food procurement or category management. • Analytical Skills: Advanced proficiency in Excel/Google Sheets for inventory modeling and sales reporting; strong ability to interpret complex datasets. • Business Acumen: Deep understanding of Asian business etiquette and global logistics, with a proven track record of successful multi-national negotiations. • Communication: Exceptional written and verbal communication skills for professional liaison and internal team leadership. • Availability: Willingness to travel internationally for trade shows and supplier site visits as required.

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