Job summary
Are you looking to take the next step in yourcareer as part of a vibrant leadership team working in the Community? Are you looking for a new opportunity tomake a difference to the ongoing development of Reablement services includingUrgent Community Response support.
Anexciting opportunity has arisen for a Head of Clinical Services in NottinghamCityCare Partnership providing leadership,operational management and service development to the Integrated Reablement atHome service, Clinical Beds team, Front Door Integrated Discharge Team andsupport to the Transfer of Care Hub to meet the needs of our diversepopulation.
We are looking for an experienced leader withvision and passion, who can inspire innovative ways of working with keypartners to support the development and delivery of Discharge to Assess andhospital avoidance services to meet the needs of our diverse population
If you would like to discussthis vacancy or for further information. Please contact Deborah Hall on deborah.hall5@nhs.net
Main duties of the job
Strategicleadership and operational management responsibility for Integrated care
Workingeffectively ensuring performance management and quality systems are in placeand maintained across services
Lead the NCCPworkforce in realising and demonstrating core vision, values, and improvedoutcomes for citizens
Lead Clinicalservices and teams
Leadtransformation across services
Please see attached Job Description for full details
About us
We are aprovider of NHS Community Health Services, CityCare exists to support thehealth and wellbeing of all local people, working alongside other health andcare partners to achieve this. We are a value driven, people business with apassion for excellence. Our vision and social purpose is to make a differenceeveryday to the health & wellbeing of our communities and our values ofkindness, respect, trust and honesty lie at the heart of everything we do,guiding how we work together with partners and each other to consistentlydeliver high quality compassionate care. As a social enterprise we aim to addsocial value by investing in the future of our local communities and helping tomake a difference in peoples lives.
CityCare valuethe benefits of a diverse and inclusive workforce. We encourage applicationsfrom candidates who identify as disabled, LGBT+ or from a Black, Asian orMinority Ethnic (BAME) background, as they are currently under-representedwithin our organisation.
We are proud to be a forces-friendlyorganisation and are dedicated to supporting Veterans, Service Leavers, Reservists, andmilitary spouses/partners. We value the unique skills and contributions youbring.
CityCare is anequal opportunities employer. We are positive about employing people withdisabilities. If you require your application in a different format pleasecontact Human Resources on 0115 8839418. CityCare is committed to theprotection of vulnerable adults and children.
Job description
Job responsibilities
JobPurpose
The post-holder is vital for ensuring the local delivery of integrated Reablement and Urgent Community Response services and is pivotal in driving change and supporting teams through continued transformation.
To be responsible for delivery of community services based on the Discharge to Assess model.
To provide a person centred service through partnership working with professional leads and managers and through effective liaison with ICB Commissioners, Acutes, Local Authorities and other statutory and voluntary sector services.
To be responsible for the delivery of Integrated Reablement and Urgent Community Response services.
To strategically lead on service development to meet the needs of the local populations through the Joint Strategic Needs Assessment and Service Specifications (SLA) and key national policies.
The post holder will also be responsible for implementing robust systems to ensure continuous improvements in performance and quality. This will include sound financial management including value for money, governance and workforce management based on best available evidence
The post holder will be expected to perform any duties required by CityCare commensurate with grade of post and also deputising for the Assistant Director.
Dimensions
Staff: A range of staff and professional groups, both registered and non-registered.
Area: Citywide
Budget - To manage budget for identified service specifications
Key Responsibilities
ManagementResponsibilities
To operationally manage multi-disciplinary servicesincluding recruitment, appraisal, managing sickness absence, personal andprofessional development and supervision.
To manage and support staff through transformationusing established change management processes/techniques.
To be responsible for the delivery of seamless integratedhealth and social care services for adults.
To be responsible for service development and thedevelopment of an integrated approach to care with primary, secondary and socialcare, third and private sector agencies.
To be responsible for the management of team budgets,for both pay and non-pay.
To take the lead role in disciplinary and grievanceissues including undertaking the role of investigating officer and panelmember.
To contribute to the delivery of the strategic andoperational Business Plans, to ensure delivery of key targets in relation toservice performance, integrated governance, workforce planning, partnershipdevelopment and financial sustainability.
To establish and manage effective systems, processesand reporting mechanisms to enable devolution of control and accountabilityincluding budgets, performance information, bench-marking and local servicedelivery targets.
The post holder with the Assistant Directors will workto achieve the outcomes stipulated in Service Level Agreements (SLA) and reportregularly on performance to the Assistant Directors and wider organisation as required.
To lead and manage the development of bids in responseto tender opportunities in conjunction with the business unit.
To represent CityCare professionally and positively atall times, with staff, local partners, citizens and carers, using diplomacy andtact when issues are contentious.
To lead, maintain effective professional high-levelcommunication with colleagues, Unions, citizens and families
To ensure full engagement of stakeholders in planningand delivering services.
Responsible for ensuring Equality Impact Assessmentsare undertaken as part of service re-design or change process.
To undertake population-centric workforce planningbased on the needs of the service and to manage the allocation of the workforcewith regard to operational, financial and clinical management.
To regularly chair meetings with multi-professionalsand representatives of other organisations.
Leadershipand staff and service development
To deputise for Assistant Directors or representother colleagues as required.
To be highlyvisible to all staff, citizens and carers to be able to respond to requests forspecialist assistance, advice and support, particularly concerning provision ofcare.
To ensure that allstaff have an annual appraisal with a competency framework and a personaldevelopment plan, and continuous professional development.
To manage thedevelopment of services to meet the needs of local people.
To develop anintegrated health and social care approach to care through the development ofmulti-disciplinary working supported by professional leadership.
To work inpartnership with stakeholders to develop integrated approaches to care.
To lead servicearea redesign promoting the development of practice in line with nationalpolicies, evidence base and best practice.
To lead and manageidentified projects within a service area.
To facilitatestaff involvement ensuring commitment and ownership are maximised and staffhave the opportunity, where possible, to influence service provision.
ClinicalGovernance and Risk Management
To contribute tothe governance structure and objectives and to establish clear and effectivemechanisms to ensure ownership of governance at all levels throughout theservice area.
To investigate andresolve complaints within current policy and procedure.
To ensure fullcompliance of all staff with the service with key mechanisms to support theclinical delivery and safety of services including Single Assessment Process,Common Assessment Framework, Safeguarding, Records Management, Health andSocial Care data entry, incident reporting, Serious Incident Review andcomplaints.
To be responsiblefor the delivery of Health and Safety responsibilities as required by statute,regulation, legal obligation and the Organisations policies within the servicearea.
To ensure staffcompliance with legal and statutory duties related to Mental Health Act, MentalCapacity Act, Police and Criminal Evidence Act.
To ensure theservices comply with Emergency Planning and Business Continuity.
Comply with andimplement standards of infection control and precautions at all times,to minimise the spread of micro-organisms and communicable diseases tocitizens, staff and surrounding communities.
To ensure thatservices are delivered to the highest standard within the Standards for BetterHealth framework
Job description
Job responsibilities
JobPurpose
The post-holder is vital for ensuring the local delivery of integrated Reablement and Urgent Community Response services and is pivotal in driving change and supporting teams through continued transformation.
To be responsible for delivery of community services based on the Discharge to Assess model.
To provide a person centred service through partnership working with professional leads and managers and through effective liaison with ICB Commissioners, Acutes, Local Authorities and other statutory and voluntary sector services.
To be responsible for the delivery of Integrated Reablement and Urgent Community Response services.
To strategically lead on service development to meet the needs of the local populations through the Joint Strategic Needs Assessment and Service Specifications (SLA) and key national policies.
The post holder will also be responsible for implementing robust systems to ensure continuous improvements in performance and quality. This will include sound financial management including value for money, governance and workforce management based on best available evidence
The post holder will be expected to perform any duties required by CityCare commensurate with grade of post and also deputising for the Assistant Director.
Dimensions
Staff: A range of staff and professional groups, both registered and non-registered.
Area: Citywide
Budget - To manage budget for identified service specifications
Key Responsibilities
ManagementResponsibilities
To operationally manage multi-disciplinary servicesincluding recruitment, appraisal, managing sickness absence, personal andprofessional development and supervision.
To manage and support staff through transformationusing established change management processes/techniques.
To be responsible for the delivery of seamless integratedhealth and social care services for adults.
To be responsible for service development and thedevelopment of an integrated approach to care with primary, secondary and socialcare, third and private sector agencies.
To be responsible for the management of team budgets,for both pay and non-pay.
To take the lead role in disciplinary and grievanceissues including undertaking the role of investigating officer and panelmember.
To contribute to the delivery of the strategic andoperational Business Plans, to ensure delivery of key targets in relation toservice performance, integrated governance, workforce planning, partnershipdevelopment and financial sustainability.
To establish and manage effective systems, processesand reporting mechanisms to enable devolution of control and accountabilityincluding budgets, performance information, bench-marking and local servicedelivery targets.
The post holder with the Assistant Directors will workto achieve the outcomes stipulated in Service Level Agreements (SLA) and reportregularly on performance to the Assistant Directors and wider organisation as required.
To lead and manage the development of bids in responseto tender opportunities in conjunction with the business unit.
To represent CityCare professionally and positively atall times, with staff, local partners, citizens and carers, using diplomacy andtact when issues are contentious.
To lead, maintain effective professional high-levelcommunication with colleagues, Unions, citizens and families
To ensure full engagement of stakeholders in planningand delivering services.
Responsible for ensuring Equality Impact Assessmentsare undertaken as part of service re-design or change process.
To undertake population-centric workforce planningbased on the needs of the service and to manage the allocation of the workforcewith regard to operational, financial and clinical management.
To regularly chair meetings with multi-professionalsand representatives of other organisations.
Leadershipand staff and service development
To deputise for Assistant Directors or representother colleagues as required.
To be highlyvisible to all staff, citizens and carers to be able to respond to requests forspecialist assistance, advice and support, particularly concerning provision ofcare.
To ensure that allstaff have an annual appraisal with a competency framework and a personaldevelopment plan, and continuous professional development.
To manage thedevelopment of services to meet the needs of local people.
To develop anintegrated health and social care approach to care through the development ofmulti-disciplinary working supported by professional leadership.
To work inpartnership with stakeholders to develop integrated approaches to care.
To lead servicearea redesign promoting the development of practice in line with nationalpolicies, evidence base and best practice.
To lead and manageidentified projects within a service area.
To facilitatestaff involvement ensuring commitment and ownership are maximised and staffhave the opportunity, where possible, to influence service provision.
ClinicalGovernance and Risk Management
To contribute tothe governance structure and objectives and to establish clear and effectivemechanisms to ensure ownership of governance at all levels throughout theservice area.
To investigate andresolve complaints within current policy and procedure.
To ensure fullcompliance of all staff with the service with key mechanisms to support theclinical delivery and safety of services including Single Assessment Process,Common Assessment Framework, Safeguarding, Records Management, Health andSocial Care data entry, incident reporting, Serious Incident Review andcomplaints.
To be responsiblefor the delivery of Health and Safety responsibilities as required by statute,regulation, legal obligation and the Organisations policies within the servicearea.
To ensure staffcompliance with legal and statutory duties related to Mental Health Act, MentalCapacity Act, Police and Criminal Evidence Act.
To ensure theservices comply with Emergency Planning and Business Continuity.
Comply with andimplement standards of infection control and precautions at all times,to minimise the spread of micro-organisms and communicable diseases tocitizens, staff and surrounding communities.
To ensure thatservices are delivered to the highest standard within the Standards for BetterHealth framework
Person Specification
Special Requirements
Essential
* All appointments are subject to satisfactory occupational health clearance.
* Ability to be flexible over hours worked within contracted hours to meet the needs of the service
* Full driving licence and the ability to travel between locations.
Experience
Essential
* Knowledge and experience of managing at a senior level in Health and/or Social Care and community Services/ secondary care
* Knowledge and experience of communicating, developing and maintaining partnerships with external agencies, professional leads and staff.
* Ability to manage individuals and services in a complex and changing environment
* Knowledge and experience for effective financial systems
* Control and management of budgets
* Knowledge and experience of high level analytical and innovative problems solving skills
* An understanding of multidisciplinary team working, recognising professional boundaries
Skills & Attributes
Essential
* IT skills.
* Project management skills.
* Excellent communication skills including influencing and negotiation.
* Knowledge and experience of developing staff using proven people management skills.
* Knowledge and experience of transformational change management.
* To have experience and knowledge and can demonstrate advanced negotiation, motivational, explanation and reassurance skills across a range of management issues.
* Excellent communication skills including influencing and negotiation.
* Knowledge and experience of developing staff using proven people management skills.
* Knowledge and experience of transformational change management.
* To have experience and knowledge and can demonstrate advanced negotiation, motivational, explanation and reassurance skills across a range of management issues
Qualifications
Essential
* Health/social care/leadership qualification or equivalent experience to Masters level
Desirable
* Diploma level Postgraduate specialist training, management qualification or equivalent and experience.
* Project management qualification of equivalent experience
* Masters Qualification
Person Specification
Special Requirements
Essential
* All appointments are subject to satisfactory occupational health clearance.
* Ability to be flexible over hours worked within contracted hours to meet the needs of the service
* Full driving licence and the ability to travel between locations.
Experience
Essential
* Knowledge and experience of managing at a senior level in Health and/or Social Care and community Services/ secondary care
* Knowledge and experience of communicating, developing and maintaining partnerships with external agencies, professional leads and staff.
* Ability to manage individuals and services in a complex and changing environment
* Knowledge and experience for effective financial systems
* Control and management of budgets
* Knowledge and experience of high level analytical and innovative problems solving skills
* An understanding of multidisciplinary team working, recognising professional boundaries
Skills & Attributes
Essential
* IT skills.
* Project management skills.
* Excellent communication skills including influencing and negotiation.
* Knowledge and experience of developing staff using proven people management skills.
* Knowledge and experience of transformational change management.
* To have experience and knowledge and can demonstrate advanced negotiation, motivational, explanation and reassurance skills across a range of management issues.
* Excellent communication skills including influencing and negotiation.
* Knowledge and experience of developing staff using proven people management skills.
* Knowledge and experience of transformational change management.
* To have experience and knowledge and can demonstrate advanced negotiation, motivational, explanation and reassurance skills across a range of management issues
Qualifications
Essential
* Health/social care/leadership qualification or equivalent experience to Masters level
Desirable
* Diploma level Postgraduate specialist training, management qualification or equivalent and experience.
* Project management qualification of equivalent experience
* Masters Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
Employer details
Employer name
Nottingham CityCare Partnership CIC
Address
Aspect Court, Aspect Business Park
26 Bennerley Road
Bulwell
Nottinghamshire
NG6 8WR
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