Description At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. What will you be doing in our team? Respond in a professional manner to all assigned service calls while on duty. Perform all work in a safe manner and in accordance with established company safety policy. Perform all work using good working practice and current codes of practice/legislation relevant to assigned task. Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%. Keep scheduling team informed of changes to your schedule and the status of all open jobs. Maintain the accuracy of the customer listing by reporting errors with the site change form. Close tasks in Oracle Mobile Field Service (MFS) daily and weekly paperwork in a timely, accurate and complete manner. Create reports using FieldDB system and ensure regular synchronization. Report sales or service leads to the proper department via the correct process. Support company vision and management decisions. Use email and other Office based programs to maintain/enhance communications processes. Ensure that all Vertiv processes are followed. Keep company vehicle clean and properly maintained. Protect all tooling and company property issued. Work as part of the service team and support business needs. Take an active role in the callout rota. Qualifications: NVQ Level 1 & 2, or equivalent in Refrigeration and Air Conditioning. City and Guilds 2078 or 2079 in Refrigerant Safe Handling, Subscribed to ACRIB. Excellent computer skills. Previous environmental service experience. Excellent customer service skills. Self-starter, ability to plan, organize and manage time effectively. Clean valid driving license. Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.) None Time Travel Needed: 90% Join Vertiv Today! Be a part of the team that keeps the world connected. Take the next step in your career journey with Vertiv. Apply now to explore endless opportunities for growth and development in a vibrant and dynamic environment. Let's shape the future together! The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development LI-JF1