Cookies on our website It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site. As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you. You can find out more about the cookies we use. Cookies on our website We use essential cookies to make our website work properly. We'd also like to use additional cookies to remember your settings and to understand how you use our website. This helps us improve our services for you. Some additional cookies come from other websites. These cookies help us show you things from those sites, like videos. You can find out more about the cookies we use. Choose cookies You’ve accepted additional cookies. You can change your cookie settings at any time You’ve rejected additional cookies. You can change your cookie settings at any time You Will Work Closely With, And In Support Of, The Advice Quality Manager (AQM) And Head Of Services (HoS) To Ensure The Efficient And Effective Day To Day Running Of The Advice Team By Supervising Staff And Volunteers In – providing consistently high quality advice to clients – supporting research and campaigns work Line management of a group of volunteers and/or paid staff depending on organisational need Monitor and, where necessary, improve the operational processes to reflect developing situations and maintain service delivery standards.