Role purpose
To support the Marketing Team in delivering high-quality marketing activity across client portfolios and Genoa Black's own marketing. This is a junior role focused on strong execution, reliability and building commercial awareness.
Responsibilities
Quality delivery
Deliver high-quality marketing output across the full marketing mix in support of the marketing team.
Support execution across content, digital, campaigns, brand, website and communications activity.
Ensure accuracy, attention to detail and alignment with client briefs at all times.
Meet agreed deadlines and manage workload effectively across multiple accounts.
Follow Genoa Black processes and quality standards consistently.
Client management
Provide professional and timely communication when liaising with clients.
Support preparation of client materials including presentations, reports and campaign assets.
Attend client meetings where appropriate and contribute to accurate follow-up documentation.
Build trust through reliability, responsiveness and strong delivery.
Financial & commercial acumen
Deliver allocated work within agreed timeframes and budgets.
Accurately record time and follow internal project tracking processes.
Develop understanding of how client projects are scoped, delivered and managed commercially.
Build awareness of billability, efficiency and the importance of delivering work right first time.
People & culture
Work collaboratively across the marketing team to support delivery across client portfolios.
Be open to feedback and proactive in strengthening capability.
Contribute positively to team culture through accountability, support and professionalism.
Respect internal processes and shared standards.
Building knowledge
Undertake research to support client strategy and campaign activity.
Build understanding of marketing channels, tools and emerging trends.
Strengthen technical capability across digital, content and campaign execution.
Use allocated development time to actively build marketing and commercial knowledge.
Key performance expectations
Quality and accuracy of output
Reliability in meeting deadlines
Professional communication
Contribution to team collaboration and culture
Growth in commercial understanding over time
Positive feedback from internal stakeholders and clients
Essential experience
Minimum 2 years' experience in a marketing or agency environment.
Experience supporting delivery across digital and content marketing.
Exposure to client-facing environments preferred.
Essential skills
Strong written communication
Attention to detail
Organisation and time management
Confidence using Microsoft Office and presentation software
Awareness and previous use of digital marketing tools
Willingness to learn and take feedback positively
Ability to manage multiple tasks simultaneously
Curiosity and interest in business and marketing strategy
Behaviours aligned to Genoa Black
Collaborative and supportive
Proactive and accountable
Commercially curious
People-centred in communication
Proud of quality and detail