Role Overview
MY CLIENT IS LOOKING FOR... CHARISMA UNIQUENESS NERVE AND TALENT saynomore.
This is a fantastic opportunity to join a premium restaurant as Guest Experience Manager in an enviable location in London. You will be the face of the venue in London, overseeing everything customer facing in this stunning business in Mayfair.
Duties
* Be the face for this business
* Meeting and greeting guests on arrival
* Managing a large team of front of house staff
* Accepting table reservations and managing the system
* Maintaining a clean, stylish reception area
* Taking calls, messages and enquiries – the whole booking system
* Maintaining and updating reservations systems: setting SOPs
Qualifications
* Needs to be polished, enthusiastic and work to high standards
* Work in a professional yet friendly manner
* Be a team player and assist where required
* Have good communication skills and be able to liaise with the team
* Be able to manage strong senior receptionists
* Must have solid restaurant reception experience at a senior level
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