NHS is seeking a passionate ICT Service Desk Analyst to provide friendly, customer-focused support. The role involves logging, prioritising and resolving technical issues, with responsibilities including providing clear advice and remote assistance, managing user accounts, and ensuring all incidents are accurately recorded. Ideal candidates will have excellent problem-solving and communication skills, a relevant IT qualification, and previous experience in customer service. This position offers a range of employee benefits, including an Employee Assistance Programme and generous leave.
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