Our client is a thriving and growing provider of specialist services in the Telecommunications sector.
Due to increased demand they are seeking 1st and 2nd Line Support experts to join their team, providing technical assistance to their customers.
This is a desk based role, analysing systems, assisting with the build of new systems, rectifying problems, providing additional equipment or updates and diagnosing network issues.
Together with previous telecomms or IT technical support experience, good customer service and communication skills are essential as this role includes a substantial amount of customer interaction.
Premier Placement Services are acting as an employment agency for this permanent role