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Reception and Customer Service (Placemaker), Matlock
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Client:
Leisure (Operations)
Location:
Matlock, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
841ef698a30f
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
We are Places for People Group, a social enterprise that believes it's people who make a community. We build homes and deliver services for everyone to thrive. At Places Leisure, we aim to change lives by creating active places and healthy people for communities to flourish, aspiring to be the UK's leading health and wellbeing enabler.
We treat our team with the same philosophy as our communities, ensuring they are appreciated and supported. At Places for People, you're more than just a number — you're part of our cause.
More About the Role:
We have an exciting opportunity for a Reception and Sales colleague (internally known as a Placemaker) at Places Leisure. You will work in a lively environment with like-minded people, inspiring others to work together and deliver their best. You should be highly organized, excel at customer service, and foster a helpful and welcoming environment that leaves a positive first impression on members and visitors.
Previous experience in sales and customer service is beneficial, but if you are proactive and self-motivated, our training and development programs will support your success and growth.
Opportunities within Places Leisure include progressing to roles such as Placemaker Assistant Manager and Placemaker Manager. We offer ongoing training, including customer service and sales development, webinars, seminars, and cross-training in areas like lifeguarding and swimming instruction.
More About You:
* You can build personable and meaningful relationships with customers.
* You can multitask and manage daily operations confidently.
* You advocate for physical activity and contribute to creating active and healthy communities.
* You are skilled in sales tools and techniques.
* You are sales-focused and target-driven.
* You are passionate about delivering first-class customer service and exceeding standards.
We are a diverse and ambitious business that offers challenging and rewarding opportunities.
Our benefits package includes:
* Real Living Wage Foundation alignment
* 2% bonus scheme
* Full health & fitness membership for you and nominated family members
* Flexible working options
* Opportunity to purchase additional leave
* Ongoing personal development
* Company pension scheme
* Healthcare cashback plan (up to £500/year)
* Discounts on activities, shops, and cafes
* Additional perks and discounts from various retailers
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