Age Connects Morgannwg is the operating title of Age Concern Morgannwg, a charity for older people living in Rhondda Cynon Taf, Bridgend and Merthyr Tydfil. We work to get older people the help they want, when they want it. We strive to ensure that those who are vulnerable and at risk are kept safe. We empower older people to be heard and to have choice and control, so they don’t feel isolated or discriminated against, and they receive the support and services they need. Our work is driven by what older people say matters most to them. Their voices are at the heart of all that we do.
Job Description
A new role as part of an exciting new team that will ensure every customer of The Hub Café and Coffee Shop has a positive experience and will want to return again and again. Under the direction of the Hospitality manager / Chef this role will help with preparation of food in the kitchen and ensure the swift operation of The Hub Café and Coffee Shop whilst maintaining a high level of customer service, cleanliness, and service.
As a core part of the Catering Crew a friendly, warm, and welcoming manner is essential.
Responsibilities
The post will comprise two components:
Operational
Assist the Chefs in the production of high-quality food and refreshments.
Process payments made via card and cash, dealing with transactional enquiries whilst confident to cash up and reconcile at the end of the day.
Customer Service
Maintain a clear customer focus, proactively develop and maintain high standards of customer care.
Take orders and make recommendations where they would be welcomed, introducing new dishes or specials, whilst noting any special requirements the customers may have.
Our Offer to You
* 25 days annual leave (pro rata)
* Day off on your birthday
* Flexible working arrangement (as allowed by the demands of the role)
* Pension Scheme
* Employee Assistance Scheme
* A warm welcome, induction and training to support you in your role
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