Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
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Job Description
The Digital Benefits Realisation Support will support the Digital Benefits Lead in evidencing and enhancing the value of the digital hospital programme by combining senior benefits management with rigorous analytical delivery. This role will work closely with the Digital Benefits Lead to establish, embed and operate benefits governance and standards; develop and maintain the Digital Benefits Register and calculation tools; partner with Finance and Analytics to quantify, track, and reconcile benefits; and coach Trust Digital Leads on baselining, measurement, and realisation. To further enable the function, the role will aid in developing the elements of a robust Benefits Management Framework including Benefits Realisation plan (BRP), Reporting channels and effective continuous improvement methods in place to help support continuous progressive growth to ensure benefits are felt end to end. The successful candidate will demonstrate the ability to distil complex analyses into executive-ready insights and to drive measurable outcomes in alignment with the programme's strategic objectives.
Key Role Responsibilities
Benefits Identification & Planning
* Support the Digital Benefits Lead in operating the benefits strategy and reporting cadence.
* Work with the Digital Benefits Lead to define baselines, KPIs, and attribution; track progress and reconcile with Finance and also highlight additional value added benefits.
* Support the collaboration with programme stakeholders to define expected benefits for digital initiatives, with clear realisation dates.
* Develop benefits realisation plans aligned with business cases and strategic goals.
Tracking & Reporting
* Assist in the design, maintenance, and assurance of the Digital Benefits Register and modelling tools.
* Articulating key benefit realisation timelines with clear progress and upbuild
* Produce clear dashboards and executive packs that communicate value, risks, and lessons learned.
* Monitor progress against benefit targets throughout the project lifecycle.
* Able to promote and summarise benefits into a easy to understand monthly business review
* Use data and analytics to validate benefit achievement.
Stakeholder Engagement
* Work with the Digital Benefits Lead to embed benefits realisation into delivery.
* Work with stakeholders to monitor and progress their workstreams to ensure all benefits are realised.
* Capture, review and action all appropriate next steps from stakeholders ensuring consistency is maintained
* Facilitate workshops and reviews to ensure benefits remain relevant and achievable.
Continuous Improvement
* Identify lessons learned and best practices to improve future benefits realisation.
* Communicate out changes and progression across the business to showcase
* Support change management and adoption activities to maximise value and demonstrate value add
* Build capability across benefit owners and stakeholders through guidance, coaching, and structured support.
Qualifications
Key skills, experience and qualifications
Essential
* Proven experience in benefits management and quantitative analysis with demonstrable delivery.
* Strong stakeholder engagement and management across clinical, operational, and digital teams.
* Excellent written and verbal communication.
* Competent in Benefits Management Strategies and frameworks used previously
* Familiarity with project management methodologies (e.g. PRINCE2, Agile, MSP).
* Understanding of digital technologies and their impact on business processes.
* Strong analytical and reporting skills, with experience using tools like Power BI, Excel, or similar.
* Track record of supporting senior leaders and delivering realised, auditable benefits.
* Knowledge and experience in continuous improvement methodologies (e.g. LEAN, SCRUM, etc)
Desirable
* Proven experience in benefits management and quantitative analysis in public sector/NHS environments.
* Knowledge of change management and organisational development.
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Twitter
Instagram
LinkedIn
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.