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Overview
Reporting to the Senior Digital Trading Manager / Digital Trading Manager, we are looking for an enthusiastic and detail-oriented Digital Trading Coordinator to support the execution of online trading activities and contribute to the success of Allsaints.com. You will assist in the implementation of site merchandising strategies, analyse performance data, and support the delivery of online campaigns. You will also manage the Digital Trading Assistant, ensuring the smooth execution of daily website operations. This role offers an excellent opportunity to develop your skills in digital trading within a dynamic ecommerce environment.
Responsibilities
* Support the Digital Trading Manager in the execution of the online trading strategy and campaigns.
* Manage the implementation of site merchandising plans across navigation, category pages, internal search, and product recommendations.
* Responsible for the onsite execution of campaigns, brand and promotional strategies. Work with Performance Marketing, CRM and B&M teams to drive initiatives and actions to improve sales and KPIs.
* Monitor daily and weekly website performance, provide initial analysis, and highlight key trends. Contribute to daily, weekly, and seasonal trading reports.
* Provide detailed analysis of key business drivers and create action plans to meet sales targets and KPIs.
* Assist in the analysis of website data to identify trends in customer behaviour and product performance.
* Weekly monitoring of bestsellers, take actions to improve performance and conversion. Understand regional differences and optimise markets.
* Contribute to regular performance reviews and ensure cross-functional collaboration to capture insights, with actions fed into forecasts.
* Assist in the execution of online trading events, setting up promotional tactics and codes, ensuring site readiness and accurate product placement. Take proactive actions to drive sales with a customer-first mindset.
* Analyse seasonal sales patterns and report on customer and competitor behaviour.
* Understand European and international markets, including promotional restrictions and trading laws.
* Support the optimisation of onsite search functionality under the guidance of the Digital Trade Manager.
* Use Salesforce sorting rules to optimise product pages to support conversion and CTR across category pages.
* Analyze site navigation, customer journeys, and product placement to identify improvements.
* Manage onsite search configuration across markets and enhance the search experience.
* Support planning and execution of site content updates and campaign deployments aligned with trading priorities.
* Collaborate with the SEO Manager on organic traffic strategies and online edits to improve site visibility.
* Own the delivery and returns communication proposition on site.
* Build relationships with cross-functional teams to support a unified online approach.
* Manage and develop the Digital Trading Assistant, delegating tasks and ensuring efficient execution.
* Support the wider team in achieving online sales targets and KPIs.
* Ensure all online activities adhere to brand guidelines and contribute to a consistent customer experience.
What Skills Do I Need For The Role
* Proven experience in an ecommerce or digital trading role.
* Strong understanding of online trading principles and best practices.
* Analytical skills with the ability to interpret data and identify actionable insights.
* Excellent organisational and time management skills with the ability to manage multiple tasks and deadlines.
* Strong communication and interpersonal skills with the ability to collaborate effectively across teams.
* Team management and leadership experience is desirable.
* Ability to adapt and react quickly to shifting priorities.
* Proficient in Excel, Google Docs and data analysis.
* Salesforce experience is preferable.
* Excellent teamwork with a collaborative approach.
* Customer-first mindset.
* Proactive and results-oriented with a passion for driving online growth.
About the Location
Based in our East London Studios in vibrant Shoreditch with benefits offered by local businesses, including discounts on food, shopping and health & beauty. Studio location is approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
What We Stand For
The Customer is the Boss; One Team; We Do What We Say We Will; We Are Responsible.
Seniority level: Entry level
Employment type: Full-time
Job function: Marketing, Public Relations, and Writing/Editing
Industries: Apparel & Fashion
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