We care about your career and are known for having the absolute best people in the industry. When you join us as a Security Supervisor you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Security Supervisor at Coworth Park, here are just some of the great benefits you will receive:
* Fantastic Employee bonus scheme and Excellent Service charge
* Complimentary stays including breakfast across the Dorchester Collection Hotels
* 50% F&B discount at selected bars and restaurants within the Dorchester Collection
* Vibrant Social events that bring employees together including Summer party and Winter ball
* Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
* Apprenticeship, training and development opportunities
* £1000 bonus when you recommend a friend
* Access to immediate well being advice, because We Care about our employees
What you'll do
You'll love what you do and take pride in delighting our guests:
* Our Security Supervisor is responsible for FLHSS (Fire, Life, Health, Safety, and Security) of the hotel adhering to our set company rules and regulation standards. This includes review on protective and preventative security measures that ensures our guests receives nothing but the best experience.
* Oversees all loss prevention operations to include emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
* To train all members of the team in the correct systems of work, policies and procedures, conduct, monitor and maintain all risk assessments relating to the hotel and its business
* Sometimes our guests have special requests involving delivering a prompt and courteous service to the highest level; such as first aid emergency, responding directly to all types of alarm activation and liaison with law enforcement agency to meet their expectation. Most of these requests are fulfilled by our Security Supervisor by remaining calm, confident, approachable while maintaining professional image.
The items shared are the essence of a day in the life of a Security Supervisor, but we’ll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
* Previous relevant experience in a position within Safety & Security Services, a background of police or emergency services is beneficial
* The ideal candidate will have an established security background likely to be gained from the Police, Military or the ultra-luxury hotel or establishments however consideration will be given to exceptional candidates from other industries
* You must be SIA licensed, First Aid trained and qualified and have knowledge of fire, health and safety
* Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Security Supervisor you'll have the opportunity to bring these to life and continue to create our legacy.
* Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
* English is the primary language used in our hotel. You can comfortably communicate in this language.