Member Experience Manager £34,000 + benefits London | Full‑time | Permanent Do you thrive on creating welcoming, well‑run spaces where people genuinely enjoy being? Are you a confident people‑leader who knows how to bring calm, warmth and professionalism to a busy environment? This is a fantastic opportunity to join a design‑led, community‑focused workspace where experience truly matters. As Member Experience Manager, you'll lead the front‑of‑house team and set the tone for the entire space. From first impressions to day‑to‑day operations, you'll ensure members and guests feel supported, looked after and confident that everything is running seamlessly. You'll also play a key role in building a motivated, engaged team who take pride in delivering standout service. What you'll be doing Leading, motivating and developing a high‑performing front‑of‑house team Overseeing daily operations across reception, meeting rooms and shared spaces Acting as the senior point of contact in the absence of the General Manager Managing stock levels, amenities and supplier relationships Supporting recruitment, onboarding and ongoing team development Handling member feedback professionally, confidently and with careWhy this role? This is an ideal opportunity for someone looking to transition from a busy, customer‑facing environment (ho...