Overview
12 Months fixed term/secondment opportunity.
Previous applicants need not apply.
An exciting opportunity in Barnsley Hospitals Outpatient department during a period of innovation and transformation. This is a key role to ensure the provision of an efficient, professional and a complex range of corporate services. You will lead transformation work in Outpatients and Medical Records as part of the NHS Strategy, embedding the move from paper to electronic records and developing subject expertise on Health Records (physical and electronic). You will provide professional leadership within the Trust on all Health Records matters. This role also leads on outpatient improvement projects that support the Outpatient Transformation and Recovery Programme, such as scheduling of outpatient clinics, PIFU, reducing cancellations and supporting services to deliver GiRFT best practice.
There is the opportunity for aspiring leaders to gain experience chairs of Trust-wide meetings as deputy to the Head of Service, to draft business cases and skill mix modelling as the service develops and changes. This is likely to attract individuals already working operationally in a line manager role in an acute NHS Trust, likely at AfC Band 6 or equivalent.
Main duties
Other departments under the outpatient and medical records remit include switchboard, appointment call centre, outpatient reception desks, hospital main reception, NHS eligibility, the post room and the cashiers office. While experience in one or more of these operational services is valuable, the role offers a broad scope for career growth within an NHS leadership pathway.
The postholder will formulate and implement changes throughout the Trust relating to outpatient services as a core member of Outpatient improvement groups and act as deputy chair to the OPIG as required.
The postholder will have line manager responsibility for admin and clerical staff within the designated areas and will cross-cover the other two operational leads teams in their absence.
The postholder will formulate and implement changes throughout the Trust relating to the Health Records Management Strategy as a core member of the Health Records Group. This year includes planning and delivering retention and destruction of archive records in partnership with the Health Records Lead.
The postholder will assist the Head of Service with service development projects, policy development, and leading/participating in working groups on projects impacting wider Trust performance.
About us
We reserve the right to close positions early.
Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission and progressing toward strategic objectives, including the aim to be the best Place to Work. We scored best in the country in the NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024, the Trust scored above average in every theme of the NHS People Promise. We are committed to equality of opportunity and fair treatment for all applicants.
For individuals who may require sponsorship, please check eligibility via the link in the advert. Band 2 and 3 entry roles are not eligible for sponsorship. The cost of the DBS for Band 6 and above roles may be met through salary deduction if applicable.
Details
Date posted: 26 August 2025
Pay scheme: Agenda for change
Band: Band 7
Salary: £47,810 to £54,710 a year
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time, Flexible working
Reference number: C9163-4182E-09-25
Job locations: Pogmoor Road, Barnsley, South Yorkshire, S75 2EP
Job description
Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Supporting documents
Please refer to the values-based recruitment guidance and associated documentation.
Person Specification
Skills and Abilities – Essential
* Ability to collate and analyse complex and contentious information to support managerial decision making.
* Good communication, presentation & interpersonal skills.
* Ability to communicate complex information and work with staff at all levels of the organisation
* Strong prioritisation skills with the ability to manage competing demands.
* Able to influence and build working relationships.
* Highly organised
* Able to challenge and improve outcomes for the service
* Ability to cope with high levels of pressure and deliver operationally.
* Ability to quickly and effectively establish the respect of colleagues and other health professionals.
* Ability to work to deadlines and achieve project targets.
* Problem solving skills and techniques.
Knowledge and Awareness – Essential
* Understanding of health care and social care management environment and roles/responsibilities.
* Performance management methodology.
* Ability to assimilate and co-ordinate various agendas prioritising appropriately.
* Knowledge of national/local access targets
* Records Management: NHS Code of Practice for Health and Social Care 2021
* Clinical Governance
* NHS eligibility
* Waiting list and outpatient management
* Management processes and procedures
* Service Improvement methodologies
* Electronic patient record system (EPR) and EDMS
* Health Records certified training or equivalent
* Patient confidentiality
* Data Protection Act
* Access to Records Act and disclosure requirements
* Deadlines management
Qualifications – Essential
* Educated to degree level or relevant equivalent experience
Desirable
* Management or Leadership award
* Graduate level qualification in management or equivalent experience
* Postgraduate training courses
* CMI Level 5
Experience – Essential
* Demonstrate management and leadership experience within the NHS.
* Demonstrate operational management within a complex health or social care environment
* Experience of NHS administrative processes
* Track record of change management
* Significant experience in an acute health service
* Administrative capacity and supervisory/management experience
* Experience working with multi-disciplinary teams
* Experience of PAS systems
* Experience with various computer software packages
* Experience managing and directing HR functions
* 18 weeks RTT management
* CareFlow EPR and MediViewer EDMS
Desirable
* Demand and capacity planning
* Financial management
* Business planning
* Complex change
* Project management
* Quality improvement experience
Values based questions
* In around 100 words please describe what Equality & Diversity means to you and why they are important.
* In around 100 words please describe how you ensure you contribute to a well functioning team?
* In around 100 words please describe what motivates you to do a good job?
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act and requires a DBS disclosure as part of the recruitment process.
Employer details
Barnsley Hospital NHS Foundation Trust
Pogmoor Road
Barnsley
South Yorkshire
S75 2EP
Employer's website: https://www.barnsleyhospital.nhs.uk
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