We are pleased to be working on an exclusive basis with our client, a boutique travel specialists based Gloucestershire in are now recruiting a Travel Consultant to join their small team.
The successful applicant will be responsible for handling group reservations over the telephone and via e-mail, whilst dealing with the administration of your bookings.
As the Travel Consultant you will undertake an array of tasks & responsibilities:
Process bookings on the reservations system and other supplier on-line systems where applicable and ensure the customer is fully informed throughout the booking process
* Administration throughout the entire booking process for your bookings.
* Production of accurate passenger name lists to airlines and ground suppliers
* Running reports, entering insurance details, checking medical forms and similar
* Filing and general administrative duties.
* Preparing relevant documentation for despatch - e.g. booking confirmations, invoices, tickets, itineraries, dossiers, letters, and amendments.
Travel Consultant Skill attributes:
* The successful applicant will have an excellent telephone manner with good experience working within Travel and tourism.
* Excellent attention to detail and the ability to work accurately with a good level of numeracy, excellent spoken and written English
* Strong customer service, influencing and negotiating skills
* Competent use of office IT products including MS word, MS excel and MS outlook
* Strong interpersonal and communication skills with the ability to develop relationships at all levels