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Store manager - convenience

Stoke-on-Trent
Sainsbury
Store manager
Posted: 23h ago
Offer description

What you’ll be doing:

Our Convenience Store Managers have full control over their shop. They’re accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible, and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity by being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal.

Retail’s always evolving with new initiatives and change programmes, and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also highly rewarding.

What makes a brilliant Store Manager:

* Deliver excellent customer experiences and constantly strive to improve the customer journey.
* Experience leading an operation with accountability for customer, financial, and organisational outcomes.
* Role model excellent service and business values through teams of managers and colleagues.
* Use data and insights to inform planning, improve performance, and enhance customer experience and KPIs.
* Experience managing ER cases, including dismissals, with a good understanding of HR policies.
* Lead change effectively, engaging teams on purpose while managing wellbeing.

Working for us has great rewards

Salary depends on experience, store size, complexity, and location. We offer a range of benefits, including:

* An annual bonus scheme based on performance.
* Discount card – 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on weekends and at Argos on pay days.
* Generous holiday entitlement, maternity and paternity leave.
* Pension scheme with 4-7.5% matching contributions.
* Sainsbury’s share scheme for discounted investments.
* Wellbeing support, including emotional support, counselling, and legal advice.
* Colleague networks for support and development.
* Cycle to Work scheme for bikes and equipment.
* Special offers on gym memberships, holidays, retail vouchers, and more.

An inclusive place to work and shop:

We are committed to being a truly inclusive retailer, where everyone can achieve their potential and feel welcome. We offer enhanced discretionary leave, support for carers, resources for understanding roles, and internal networks promoting diversity and inclusion. We also provide development opportunities like mentorship and training. To learn more, please visit here.

If you require reasonable adjustments during application or interview, please let us know, and we will support you.

Leading in our stores:

Our management teams are the driving force behind our business. With bold leadership and a passion for service, they empower teams to excel daily for our customers. They focus on product availability, safety standards, and seamless operations, making work rewarding for colleagues and shopping a next-level experience for customers. This is how we bring our purpose to life, one action at a time.

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