IT Service Transition Manager Current or previous SC Clearance Required
We are looking for someone with exceptional ITIL experience to lead the final phase of a service transition, including service monitoring, catalogue and provisioning to ensure the final stages go as planned.
Required Skills And Experience
* Excellent ITIL with certification and a strong background in service transition.
* Lead and facilitate service transition workstreams, coordinating between application development teams and BAU/TLS support teams.
* Develop and agree on transition acceptance criteria for services, govern delivery against them, and manage associated risks.
* Oversee transition workstream teams through matrix management, ensuring effective resource coordination and action tracking.
* Establish and maintain transition governance controls to identify and mitigate risks or shortfalls.
* Act as the Service Management lead for new services
* Work closely with project teams to provide operational teams with the necessary skills, tools, knowledge, and documentation.
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