Our client is seeking an experienced and proactive Contracts Support Team Leader/ Manager to join their growing operations team.
This is an excellent opportunity for a confident people manager who thrives in a fast-paced environment and enjoys leading teams, improving processes and building strong working relationships across the business.
Location: Halifax - hybrid 3 days in the office 2 from home
Salary: 35,000 - 40,000
The Role
You will be responsible for leading a team of Contracts Administrators, ensuring high standards of service delivery, compliance and operational support across the business.
Key responsibilities include:
* Managing, coaching and supporting a team of Contracts Administrators
* Conducting regular one-to-ones and supporting team development plans
* Prioritising workloads and promoting collaboration within the team
* Working closely with operational teams to ensure smooth project delivery and handovers
* Monitoring targets, SLAs and KPIs to ensure deadlines are achieved
* Producing reports and management information as required
* Supporting strategic objectives and continuous improvement initiatives
* Assisting with office facilities coordination and Health & Safety standards
* Attending operational and planning meetings
* Maintaining accurate records and ensuring compliance with company procedures
* Building and maintaining strong relationships with clients, colleagues and third parties
About You
The successful candidate will have:
* Previous experience managing or supervising a team
* Strong planning and organisational skills
* Confidence liaising with customers and clients
* The ability to delegate effectively and manage workloads
* A proactive and solution-focused approach
* Excellent communication and relationship-building skills
* The ability to work under pressure in a fast-paced environment
* A hands‑on approach with a strong desire to lead and develop a team
This is a fantastic opportunity to join a supportive and growing business offering long‑term stability and career development.
Please click apply or email Rachel (url removed)
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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