An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross‑docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.
We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.
Position Summary
The Sales Support Specialist plays a critical role in enabling revenue growth by strengthening sales infrastructure, maintaining data integrity, supporting contract and rate management processes, and developing high‑quality client‑facing materials.
This role is analytical, detail‑driven, and proactive — ensuring the sales organization operates with accurate data, organized documentation, and compelling presentation materials across all lines of business.
The Sales Support Specialist acts as a central coordinator between Sales, Operations, and Marketing to ensure opportunities are captured, contracts are current, reporting is accurate, and sales materials reflect the latest corporate positioning.
This role directly supports the strategic objectives outlined in the Executive Proposal to strengthen Sales & Marketing infrastructure.
Location: Cardiff
Schedule: 40 hours, Mon - Fri
What you will do
* Maintain Salesforce data integrity, dashboards, and reporting accuracy
* Review Pricing Calendar and update Salesforce with missing operational opportunities
* Ensure opportunities, contract expiries, and renewal dates are current
* Maintain rate renewal tracking and forecasting information
* Monitor and update customer compliance portals
* Keep internal databases updated (awards, purchases, agreements, etc.)
* Update union‑related records and business continuity documentation (BCPs)
* Assist with Salesforce enhancements and reporting improvements
2. Contract & Commercial Support
* Support contract management processes across all lines of business
* Track and manage contract expiry dates and renewal timelines
* Maintain and update TSA (Transportation Service Agreements) and Statements of Work (SOWs)
* Support rate renewal preparation and documentation
* Ensure commercial documentation is organized, current, and accessible
* Assist with executive summary builds and presentation preparation
* Develop QBR (Quarterly Business Review) presentations and track QBR scheduling
* Create and update corporate presentations and overviews
* Assist with presentation collateral development for all lines of business
* Build and maintain a centralized response repository for RFP and proposal content
* Support award submissions and corporate profile updates
4. Reporting & Performance Tracking
* Prepare Monthly Sales Reports
* Maintain pipeline and opportunity tracking reports
* Support rate renewal reporting and forecasting
* Track QBR completion and follow‑ups
* Assist in performance dashboard updates
Research & Sales Intelligence Support
* Conduct prospect and market research to support sales strategy
* Maintain intelligence profiles on key target accounts
* Monitor trigger events and industry activity to inform sales outreach
* Partner with Marketing to align messaging and campaign materials
What You’ll Bring
* 1-2 years in sales support, commercial operations, or CRM administration
* Advanced Salesforce proficiency (data management, reporting, dashboards)
* Strong analytical and organizational skills
* Experience with contract management and rate renewals preferred
* High attention to detail with strong documentation discipline
* Excellent written communication skills (proposal and executive summary development)
* Proficiency in Microsoft Office (PowerPoint, Excel, Word)
Why people love working for Canada Cartage
* Cohesive team and a positive, hard‑working atmosphere.
* Meaningful opportunities for career growth.
* Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
* Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
* Fun events throughout the year, like summer barbeques and driver‑appreciation week that regularly bring us together.
* We give back to the communities in which we operate by volunteering and donating to local charities.
* We are a strong company thatathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.
We are a top employer!
* Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row.
* Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.
* We’ve been acknowledged by Forbes 2023, as one of Canada’s Best Employers for Diversity
Come work with an industry leader!
Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references. Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.
Thank you for your interest
Thank you for applying, successful candidates will be contacted.
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