Job Description
The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rolling rota of waking night shifts (9:30PM - 8AM). You will work every other weekend. Temporary cover is required for approximately 3 months.
In this position, you will be expected to;- Conduct welfare checks on all clients- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols- Carry out cleaning duties- Cover reception, including answering phone calls- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition- Maintain clear, accurate records- Manage the security of the buildingTo apply for this role, you must have;- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system- Experience of conducting welfare checks- Experience of managing challenging behaviour, including responding calmly to emergencies and crisis- Strong literacy, numeracy and IT skills and ability to take notes- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development