At Any Time After 9 (AA9), we’re not your typical agency. We’re a specialist partner within the pharmaceutical and healthcare sector, working behind the scenes to support other healthcare agencies across the UK in delivering exceptional creative and digital solutions for their clients.
What makes us different is our collaborative, hands-on approach. We’re a small, close-knit team that truly integrates with our clients, becoming a true extension of their business. At AA9, you’ll have the chance to work on a variety of exciting projects, build genuine relationships, and make a real impact.
We’re fortunate to collaborate with a range of incredible clients, from leading established agencies to ambitious start-ups that have grown into award-winning success stories. It’s been a privilege to support them on their journey, providing creative and digital expertise every step of the way
We value creativity, initiative, and teamwork. We believe great ideas happen when talented people feel supported and trusted to do their best work.
Location & Our Working Style
Please note that this role is based in Manchester, and our hybrid working model requires a minimum of one day per week in the office.
At AA9, you’ll be part of a small, close-knit team that sits within the wider STM Group, sharing resources and expertise across the business. This means you’ll enjoy the best of both worlds — the collaboration, agility, and creativity of a small team, combined with the support and stability of being part of a larger organisation.
The Role
The role of Account Manager will see you take a proactive approach to managing a diverse portfolio of client accounts. You’ll focus on building strong, long-term relationships through exceptional client satisfaction, clear communication, quality control, and profitability.
As an Account Manager, you’ll ensure each client receives the highest level of individual attention and that all projects are delivered on time, on budget, and on brief. You’ll work closely with internal teams to drive performance, uphold standards, and continually look for ways to add value.
This is an exciting opportunity for someone who enjoys taking ownership, thrives in a collaborative environment, and brings ideas, energy, and insight to the team.
What You’ll Be Doing Day to Day
* Build strong, trusted relationships with clients, understanding their business needs and acting as a key point of contact.
* Manage projects from briefing through to delivery — ensuring everything runs smoothly, on time, on budget, and on brief.
* Work closely with creative, digital, and production teams to coordinate resources, share information, and keep everyone aligned.
* Prepare and manage client briefs, schedules, and documentation with accuracy and attention to detail.
* Support and contribute to creative briefings, offering insight, clarity, and feedback throughout the process.
* Monitor project progress, costs, and profitability, helping ensure financial targets are met.
* Communicate clearly and proactively with both clients and internal teams, keeping everyone informed at every stage.
* Maintain excellent organisation and admin — from filing and job tracking to invoicing and timesheets.
* Contribute ideas, support your teammates, and bring a positive, solution-focused attitude to everything you do
You’re exactly who we’re looking for if you
* Have previous experience in a similar role - this is not a graduate role (2 years +)
* Have Creative agency experience
* Have Healthcare / Pharmaceutical agency experience
* Are a strategic account manager and a critical thinker, this not pure delivery or PM
* Have experience working on creative briefs
* Are confident and have previous client facing experience
* Are looking to learn and develop
* Have some experience managing digital projects
What we offer
* 26 days holiday
* Flexible working hours
* Hybrid working
* Regular lunch and learns
* Healthcare cash plan
* Pension benefits
* Supportive team culture with space to grow and shape your role