Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering luxury service? If so, we would welcome you to apply for the position of Bar Manager at the Everglades Hotel. Under the leadership of our General Manager, Sam Denning, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours vary to cover breakfast, lunch, dinner and evening functions. The salary for this full-time position is £28-£30,000 per annum depending on experience. We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development. To find out more about our benefits click here. The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About The Role To assist with the management of the Restaurant for the greatest enjoyment of guests and maximum profit contribution to the hotel. To manage and motivate employees through effective communication, training, and development, in accordance with company policies and relevant employment legislation, ensuring all procedures are followed to Hastings Standards. To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity. To receive payments for beverages sold and record drinks and goods sold to guests, in accordance with operating procedures. To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage. To support the General Manager with annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to the financial performance of the Bar, ensuring appropriate plans are created, communicated, and implemented. To ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement. To ensure bar stocks are fully maintained and that goods and products are properly displayed to a high standard. To ensure company policies relating to stock management and stock ordering are implemented and monitored, taking appropriate action to resolve problems. To ensure all employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards. To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests. To ensure you and the team assist guests with any reasonable request for hotel services. To ensure you and the team respond to complaints and find the appropriate solution. To maintain effective communication and relationships with other properties, departments, suppliers etc. to maintain an effective operation and ensure guest satisfaction. To ensure the bar areas, fixtures and equipment are properly maintained and presented to Hastings standards. To ensure the security of restaurant and storage areas is maintained at all times. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures. To seek and continuously develop knowledge relating to the industry sector and competitor activity, providing input into future plans and maintain and enhance market position. To assist with the recruitment, selection and utilisation of employees to achieve the optimum use of employee resource in line with business peaks and troughs. To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation. To carry out the role of Duty Manager for the Hotel as required. Any other duties as required by Management. Required Criteria Right to Work in the United Kingdom A professional appearance Excellent communication skills Ability to deliver exceptional customer service Proven ability to lead a team to achieve success Previous experience in hospitality Strong operational bar experience A good awareness of cash handling, stock control, stock ordering and budgeting Desired Criteria Educated to GCSE standard or the equivalent with grades A-C in English and Maths Educated to degree level in a relevant field such as Tourism and Hospitality Management Previous experience as a manager in a high-quality establishment Skills Needed Managing Teams, Bar Skills, Bar Service, Exceptional Customer Service Skills About The Company Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us. Company Culture Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry. Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Cycle to work, Competitive salary, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased, Discount on spa treatments or products, Long service recognition, Free meals during shifts, Free parking or Discounted parking, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee of the Month Salary £28,000.00 - £30,000.00 per year Skills: Managing Teams Bar Skills Bar Service Exceptional Customer Serv Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Cycle to work Competitive salary