My client operates in a niche yet rapidly expanding market, we've doubled in size repeatedly, establishing ourselves as the market leader. Our passion lies in supporting individuals to maintain their independence and quality of life. They provide a comprehensive range of transformative mobility products across the UK, significantly enhance people's daily lives. The Opportunity: Join our team at our Alfreton office as an Installation & Planning Coordinator! Key Responsibilities: - Coordinate with installation partners and customers for product installations - Plan and schedule installations using internal systems - Ensure precise documentation completion and distribution - Resolve queries effectively and provide solutions - Coordinate product dispatch and update stakeholders - Maximize installation opportunities - Manage post-installation documentation appropriately In this role, you'll guide each customer from planning to completion, ensuring a seamless and positive experience. What We’re Looking For: - Organized planning professional with a focus on exceptional customer service - Proactive, solution-oriented, and self-motivated - Clear communicator with a friendly telephone manner - Proficient in Microsoft Word, Excel, email, and internet usage - High accuracy and attention to detail - Process-driven mindset with a logical approach - Ability to follow procedures while pri...