The Head of Retail will define and execute the retail strategy across boutiques and wholesale partners, elevating client experience, building high-performing teams, and restoring the brand’s rightful place in fine watchmaking. This leader combines strategic acumen with a hands-on approach to modern luxury retail.
Key Responsibilities
Leadership & People
* Inspire and develop boutique teams to deliver exceptional service and performance.
* Embed a culture of excellence, empathy, and accountability.
* Ensure consistent training in sales, storytelling, and brand values.
Client Development
* Drive new client acquisition through targeted initiatives and events.
* Cultivate lasting relationships with collectors and UHNW clients.
* Use CRM insights to grow loyalty and lifetime value.
Retail Experience
* Reimagine the in-store journey, from design to service rituals, reflecting quiet sophistication.
* Uphold impeccable standards in merchandising, hospitality, and operations.
* Create immersive brand moments that forge emotional connections.
Wholesale Management
* Strengthen relationships with retail partners, ensuring aligned presentation and profitability.
* Oversee commercial agreements and partner training to uphold brand integrity.
Brand Revival
* Act as the face of the brand’s resurgence — engaging clients, media, and industry networks.
* Collaborate with marketing to amplify visibility with elegance and authority.
* Identify opportunities for boutique openings or pop-ups that express renewed vitality.
Why Join Them
A rare opportunity to lead the revival of a storied brand — transforming quiet excellence into a confident, modern expression of luxury.