About the Role
We are seeking a proactive and detail-oriented Operations Executive to join our banking operations team on a fixed-term basis, covering a period of maternity leave. This is an excellent opportunity for an experienced operations professional to make an immediate impact within a regulated banking environment.
Key Responsibilities
* Support the day-to-day operational activities of the bank, ensuring processes are executed accurately and in a timely manner
* Process and reconcile banking transactions, ensuring compliance with internal controls and regulatory requirements
* Liaise with internal departments including Finance, Compliance, Risk and Treasury to ensure seamless operational delivery
* Assist in the management and maintenance of customer accounts, including onboarding, KYC documentation and account maintenance
* Monitor and escalate operational exceptions and discrepancies in line with the bank's escalation framework
* Support the preparation of management information (MI) reports and operational dashboards
* Assist with audit requests, regulatory reporting and internal reviews as required
* Identify opportunities to improve processes and contribute to operational efficiency initiatives
* Maintain accurate records and documentation in line with FCA and PRA regulatory standards
Skills & Experience Required
* Previous experience in a banking or financial services operations role
* Solid understanding of banking products, payments and transaction processing
* Familiarity with KYC, AML and regulatory compliance requirements
* Strong numerical accuracy and attention to detail
* Proficient in Microsoft Office, particularly Excel
* Excellent communication and interpersonal skills
* Ability to work independently and manage competing priorities in a fast-paced environment
Desirable
* Experience with core banking systems (e.g. Finacle)
* Exposure to FCA/PRA regulatory environment
* Degree in Finance, Business, Economics or a related discipline