Salary: £45,000 - 45,000 per year Requirements: We need demonstrable experience of managing IT operations, service delivery and cyber security in a small-to-medium organisation. We need a strong and practical understanding of Microsoft infrastructures. We need experience of managing outsourced service desk and technology partners. We need excellent planning, prioritisation and communication skills. We need the ability to translate technical issues and concepts into clear updates for non-technical colleagues and senior stakeholders. We need strong incident management and problem-solving skills, including root-cause analysis. We need someone who can work both independently and manage internal and external resources and partners. We need candidates who can apply with a CV and completed online application form. Responsibilities: We will lead the day-to-day delivery of IT services to ensure a reliable, secure and well-governed IT environment. We will own operational service delivery across our IT function. We will manage supplier and contract performance. We will coordinate infrastructure and operational cyber security controls. We will work hands-on to support IT operations and service delivery. We will provide leadership to internal and external resources and partners. We will support colleagues in delivering our charity mission and ambitious 2020-2030 strategy. We will communicate technical issues and progress updates clearly to non-technical colleagues and senior stakeholders. We will manage incidents, resolve problems and carry out root-cause analysis. Technologies: Support Security Network More: We are Kidney Research UK, the leading UK charity funding research into the prevention, treatment and management of kidney disease. We are based in Peterborough and offer hybrid working, a salary of £40,000 to £45,000 depending on experience, full-time hours of 37.5 per week, and a strong benefits package including flexible working, generous annual leave, private medical insurance with dental and optical cover, pension, sick pay, death in service, an employee assistance programme, bike loan and Cycle2Work schemes, eyecare and a discount portal. We are an energetic and vibrant team united by our vision of a day when everyone lives free from kidney disease. We work with clinicians, scientists, partners and patients to fund and support vital research, influence policy and improve care, and we are committed to equal opportunities and applications from all sections of the community. last updated 22 week of 2026