Team: Retail
Location: Poole
Work pattern: 37.5 hours on a rota basis (to include weekends)
Salary: Up to £25,140.96 per annum
Contract: Permanent
We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of Our Shop Manager
* Lead, manage, coach, and develop a shop team of employees and volunteers to maximize shop performance through the safe day-to-day operational management of shop activity.
* Take ownership for the delivery of shop income, expenditure, and operating profit budgets, along with other key performance measures as defined in the Retail Performance framework.
* Support the work of Cats Protection, acting as a brand ambassador, and being a role model for the charity's values and behaviors. Take responsibility for shop operations and related people management.
About The Retail Team
* Our retail operation consists of over 80 charity shops.
* Each shop has its own charm and personality, thanks to our dedicated volunteers and colleagues. From vintage jewelry and jigsaws to harps and handbags, whether customers seek that 'must-have' item or a 'missing piece.'
What We're Looking For in Our Shop Manager
* Proven experience working in a relevant retail environment.
* Previous experience of managing a team and fostering a culture to achieve collective goals.
* Understanding of working to sales targets and budgets.
* Excellent organizational skills, including meeting deadlines.
* Strong commercial awareness, balanced with an appreciation for the charity's unique needs.
What We Can Offer You
* A range of health benefits.
* 26 days of annual leave plus bank holidays, increasing with length of service.
* Salary Finance, empowering you to take control of your financial wellbeing.
* And much more, which you can learn about here.
Interested? Here's How to Apply:
Application closing date: 22nd June 2025
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Note that applications received after the closing date may not be responded to.
If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferable. You may be just the right candidate.
If Successful, Your Recruitment Journey Will Include
* An anonymized application form.
* Virtual interview via Microsoft Teams.
Note that the process may change slightly depending on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or participate in the recruitment process. #J-18808-Ljbffr