Workshop Controller
Job Location: Ferndown, Dorset
Job Type: Permanent
Salary: £38,000 per annum
Hours: 42.5 hours per week, Monday – Friday, 8am – 5pm
We are currently recruiting for a Workshop Controller for a busy & well-established family run business.
Within this role you will be key to ensuring the effective communication between the service team & technicians ensuring that customer works are carried out effectively and on time.
The role will see you greeting customers to book in their vehicles, ensuring parts are ready for the days jobs, technicians’ workloads are allocated, dealing with any queries between the departments.
We are looking for someone who has previous vehicle mechanics experience, in order to have an understanding of the works being carried out and also undertaking quality control checks of vehicles.
Key duties:
* Assist in organising and overseeing the day to day running of the workshop
* Communicating with the Service department and providing regular updates of ongoing workshop activities
* Ensuring all parts are ready for the technicians.
* Ensure that all jobs are being undertaken in a professional and correct manner.
* Carrying out quality control checks
* Ensure the vehicles are accessible when needed for repair and collection.
* Be the first point of escalation for any technical queries
* Ensuring all the workshop tools and equipment are in good working order
Requirements needed for the role:
* A positive and enthusiastic mindset with a real ‘can do’ attitude and strong team work ethic
* Excellent communication skills
* Previous experience within vehicle mechanics to be able to promote high standards
* Be able to assist with driving a HGV licence would be an advantage
* Always approachable and helpful
* Methodical and organised
* Ability to problem solve and remain resilient and determined
For more information on these positions, please call our recruitment team directly on (phone number removed) or by emailing your CV.
Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.
Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.
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Keywords: workshop; workshop manager; workshop controller; Agricultural Engineer, Service Engineer; Mechanical Engineer, Mechanical Service Engineer, Mobile Service Engineer; Plant Fitter, Mobile Plant Fitter, Forklift Engineer, crane, crane engineer, crane technician Weymouth, Dorset, Dorchester, Yeovil, Poole, Devon, Blandford, south of England, Ferndown, Wimborne, Salisbury, Portland, Southampton, Verwood, Ringwood