Location: Kenwick Park, Louth, Lincolnshire
Hours of work: 40 hours per week - some evenings & weekends required
Salary: £29,494 per year
What we need in a nutshell
We’re looking for an experienced and motivated Senior Spa Therpist with a Level 3 in Beauty Therapy, who can support the Spa Manager in leading our team and delivering exceptional guest experience.
If you have strong treatment skills, team supervision experience, and a passion for both service excellence and retail performance, then we’d love to hear from you.
Who are we
We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: .
What you’ll be doing
In your capable hands, beauty treatments will be one of the highlights of guests’ holidays. Your role will include:
1. Carrying out a range of beauty treatments with expertise, care and friendliness
2. Leading by example on guest experience, brand standards, and professionalism
3. Ensuring the Beauty Retreat is clean, well presented and welcoming
4. Helping to grow the spa's reputation and performance across peak periods
5. Selling and booking treatments and products and handling transactions
6. Upholding health, safety, and hygiene standards at all times
7. Contributing ideas to improve service delivery and profitability
Skills and Experience Needed:
8. Level 3 in Beauty Therapy or equivalent, with experience in Massage, Facials, and Body treatments
9. Strong customer service and team communication skills
10. Commercial awareness and the ability to contribute to sales targets, retail growth, and treatment bookings
11. Experience in using spa booking systems and handling transactions
12. A calm, confident, team-oriented approach with a desire to deliver high standards
13. A passion for wellness and the spa industry
14. Experience with brands like ELEMIS or Dermalogica is an advantage, but training is available
15. Flexibility to work weekends and bank holidays—because holidays happen at holiday times!
What we can offer you
This is a role that you can take pride in as it stands and it can also be a stepping stone to career progression if you want it to. We look after you with a great range of benefits, including:
16. Competitive Pension
17. Discounts on Away Resorts Holidays
18. On Park Discounts
19. Awards and Recognition
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!