Social network you want to login/join with:
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it, or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Our 11,000+ employees across the UK trust us to provide rewarding, challenging, but never dull careers. We are the UK’s No. 1 choice for business waste management.
Role Overview
The Compliance Manager will be responsible for data analysis, report writing, managing the complaints system, and ensuring compliance around reporting on the contract.
Why it’s an opportunity not to be wasted
* Tracking and reporting on Key Performance Indicators (KPIs) established with the Councils, as well as internal targets set by Biffa.
* Establishing and maintaining a self-monitoring mechanism to ensure compliance and optimize operational schedules for efficiency.
* Identifying and communicating non-compliance issues to Business Managers, collaborating to implement improvement plans, and drawing on industry best practices.
* Delivering comprehensive reports, including evaluations of potential trial initiatives, to meet Council specifications.
* Analyzing and presenting data for inclusion in Council reports and participating in client meetings as needed.
* Proposing and overseeing continuous improvement initiatives with Councils and Business Managers, supporting adherence to performance standards, and devising strategies for efficiency and sustainability enhancements.
* Assisting in staff training initiatives and contributing to meetings and performance appraisals.
* Supporting staff records management, including holiday entitlements, sick leave, and training documentation.
* Ensuring smooth operation of staff-related administrative tasks.
Requirements
Here’s what we require:
* Proven success in meeting service delivery KPIs.
* Experience in implementing and sustaining continuous improvement initiatives.
* Proficiency in producing and analyzing reports using Microsoft Office, especially Excel with Pivot tables and formulas.
* Understanding of working within time-sensitive service environments and proficiency in business software and systems.
* Effective influencing and persuasion skills.
* Strong interpersonal and assertive communication skills.
* Excellent time management and ability to work under tight deadlines.
* Organizational skills with the ability to simplify complex issues.
* Analytical mindset for monitoring and corrective actions based on data.
* Proficiency in verbal and written communication across all levels.
Why you’ll love it at Biffa
* Ongoing career development, training, and coaching — because if you don’t grow, we don’t grow.
#J-18808-Ljbffr