Account ManagerJob Description
The Account Manager (Regional) is responsible for driving revenue growth and achieving sales targets within their assigned geography or territory. This role involves owning the entire sales process, from building and managing customer relationships to identifying needs, preparing quotes, negotiating deals, and fulfilling orders. The Account Manager works closely with internal teams to resolve administrative sales tasks, maintain accurate CRM records, and ensure seamless order management. They monitor account profitability, proactively address changes in product costs, and regularly update forecasts to align with division strategies. Collaborating with Sales Development Representatives, Business Development Managers, and Sales Managers, the Account Manager ensures effective performance against key KPIs while maintaining strong client relationships and delivering tailored solutions to meet customer needs.
Who Are We?
FDH Aero is a trusted global supply chain partner for aerospace and defense companies, providing end-to-end supply chain solutions for OEM and aftermarket customers.
With more than 55+ years of experience and operations in 14 countries, we bring expertise across Commercial, Defense, Space, Business Aviation and Cargo through our specialized business divisions, Electronics, Hardware, Commercial Aftermarket, and Defense Aftermarket.
For more information, please visit the .
Why Work Here?
Fast-paced & Impactful Work – Every decision helps keep aircraft flying and missions moving
Driven Team & Culture – Supportive, driven colleagues who support you every step of the way
High-Growth Opportunities – We invest in your success with training and development
Competitive Benefits Package – Includes medical, dental, vision insurance, Flexible Spending Accounts (FSA) 401k matching, wellness activities and more
At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words “We are” and include: service-first, respectful, amplifiers, open-minded and accountable.
What You’ll Do
As an Account Manager, you’ll be responsible for:
1. Own the end-to-end sales process within assigned accounts in geography / territory. Drive revenue and sales growth at assigned accounts through building customer relationships and identifying needs
2. Manage accounts by qualifying / understanding account needs, recommending FDH solutions that meet their needs, preparing and sharing quotes, negotiating / closing opportunities, troubleshooting, and fulfilling orders
3. Achieve the annual sales quota for assigned accounts
4. Qualify sales leads routed from Sales Development Rep and drive leads to closed deals
5. Facilitate administrative sales tasks through review of quotation orders and working with sales support to resolve order acceptance issues, share any information required by order entry / management teams, etc.
6. Maintain accurate records in CRM systems pertaining to sales activities, customer interactions, and pipeline status
7. Assess customer information to anticipate changes that could affect sales revenues and budget plans; update rolling forecast monthly and report on variances
8. Monitor and maintain profitability with assigned accounts consistent with overall division strategy. Proactively manage changing landscape of product costs
9. Coordinate closely with sales manager to ensure performance against key KPIs and metrics within territory, division, and segment
10. Communicate the outcome of negotiations and ensure that contract copies are appropriately documented, approved and distributed
11. Work closely with BDMs on assigned accounts to obtain competitive pricing, cost, and other information required to develop the selling strategy and obtain approval for the proposal
12. Work internally with supporting teams, such as LTA management
Education and Experience:
13. Bachelor’s degree
Key Competencies:
14. Product Knowledge
15. Pipeline and Account Hygiene
16. Proposal & Collateral Creation
17. Pipeline Generation
18. Value Selling & Positioning
19. Need Identification
FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.