Further Information Are you a highly organised and hardworking individual with the drive to deliver excellent customer service?
Are you ready to embrace a rewarding new challenge in a dynamic and supportive environment?
Look no further! Xentrall Shared services are looking for an enthusiastic individual to join our existing End User Engagement team.
A part of the Council, Xentrall Shared Services is an extremely successful partnership between both Stockton and Darlington Councils and is responsible for four main shared services which are: ICT, Transactional HR, Transactional Finance and Design & Print. These services are also provided to other public bodies outside of the two Councils.
What will you be doing?
As an ICT Support Officer, you will provide operational, clerical and administrative support to the ICT department. You will provide a full ordering service for ICT equipment, software and services adhering to documented procurement guidelines and standards. You will also ensure that orders are progressed, controlled and entered onto the appropriate Authority’s Financial Management system and update customers on the ICT Service Desk.
You will be based in Darlington Town Hall and will work as part of a team to deliver these services.
Our Ideal candidate will have:
1. Excellent organisational and time management skills
2. Excellent customer service skills
3. A hardworking attitude, be flexible and reliable
4. Be able to work as part of a team as well as on own initiative
5. 5 GCSE (A-C) or equivalent to include English Language and Mathematics
For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section. Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the Personal Statement on the application form, as this information is used to select candidates for interview.
Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.
As well as the opportunity to work in a friendly, professional and modern working environment, we offer an excellent total reward package, including:
6. A competitive salary of up to £26,824
7. 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
8. Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
9. Access to several other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website: