Engineer - Vehicle Images
Job Type: Full-time, Permanent
Location: Minstead, Hampshire
Salary: Competitive
Who are we looking for?
* Experience working within the motor trade with exposure to crash repairs.
* Able to demonstrate competence using automotive estimate systems.
* Customer focused, passionate about delivering a high standard of service to our customers.
* Ability to prioritise and plan in response to customer requirements.
Responsibilities
* Engineer’s main role relates to the correct invoicing of work, using technical knowledge and experience, checking correct repair processes and procedures have been followed.
* Invoice as soon as possible after a job is complete and all the information received, following up on any missing information holding up the invoicing of jobs.
* Check costs from repairers against their matrix to ensure they are charging for the job correctly.
* Use the correct matrix for invoicing repairs, maximizing the profit on a job and flagging and discussing jobs where the profit level is low.
* Liaise with the rest of the business regarding quality of a repair or process undertaken by the repairer, ensuring network repairer invoices are placed in query until such issues are rectified.
* Ensure the right process is followed on Audtex or other industry platforms as required by the customer to facilitate approval and timely payment of the invoice.
* Support the resolution of queries on invoices to help get the invoice paid.
* Notify Finance of any required credit notes and follow these up to ensure they have been raised and posted to CRM.
* Provide technical support to the business as required, particularly within other Engineering functions to cover for absence.
Benefits
* Competitive Salary
* Great working environment
* Ability to progress
* Pension
* Additional staff perks & company events
* Free on-site parking
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