Main area Oncology Support Medical Secretary Grade NHS AfC: Band 3 Contract Fixed term: 12 months (Covering Adoption Leave) Hours Full time - 37.5 hours per week Job ref 223-SSO-446-A
Employer The Shrewsbury and Telford Hospital NHS Trust Employer type NHS Site The Royal Shrewsbury Hospital Town Shrewsbury Salary £24,937 - £26,598 per annum/ pro rata Salary period Yearly Closing 04/09/2025 23:59
Support Secretary to Oncology
NHS AfC: Band 3
Job overview
This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
We are looking to appoint a Support Medical Secretary to cover adoption leave within the Oncology Department.
The successful candidate will be a pivotal person within the secretarial team. You will provide efficient and comprehensive secretarial support, in partnership with the Higher level Medical Secretary, to the Consultant and supporting clinical teams using effective organisational, communication and prioritisation skills to ensure deadlines are met.
It is essential that the post holder exercises initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times. You will be f ully conversant with all Microsoft applications, word processing, Microsoft publisher, producing presentations using PowerPoint, maintaining databases on Excel and Access.
Main duties of the job
The post holder is expected to work accurately under pressure with the ability to manage and prioritise their own workload; providing and receiving information which may require tact, diplomacy and persuasive skills as there may be barriers to understanding.
Some of the main duties include:
* Digital and audio typing of clinical letters, correspondence and discharge summaries.
* Ensuring results of tests and investigations for patients are reviewed by the Clinical teams in a timely manner and making any necessary ongoing arrangements.
* Arrange, attend and minute meetings as required, taking and transcribing minutes and follow up actions.
* Using the in-house patient data tracking system ensure patient case notes are booked in and out appropriately.
* Respond to Patient and Carers telephone calls, regarding a variety of subjects, using own judgement in a professional and competent manner to provide non-clinical guidance.
Working for our organisation
The Shrewsbury and Telford Hospital NHS Trust can offer you great career prospects and a fantastic lifestyle. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns we have state of the art facilities, supportive friendly teams and excellent professional NHS job development opportunities.
The Trust has a vision for the future that puts the patient at the heart of everything we do and is guided by the principles and values about which we care deeply.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Education / Training
* 4 GCSE's (grades 9 - 4 or A - C)
* RSA Stage 3 typewriting and/or word processing
* NVQ 3 in Business Administration
* ECDL
Experience
* Audio typing experience
* Previous secretarial/ PA experience
* Knowledge of software programs including Microsoft Office
* Medical terminology
* NHS Experience
* Medical secretarial experience
* Customer care experience
Skills
* High standard of grammar and spelling
By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.
If successful, by completing your application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.
If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.
If you require the application form in an alternative format, please contact the Recruitment Team on 01743 492402.
In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.
We are committed to making the Trust a great place to work, where all staff can reach their full potential and bring their whole self to work. We believe in promoting and enhancing inclusion, diversity and equality and welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender, disability, race, religion or sexual orientation.
Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. At The Shrewsbury and Telford Hospital NHS Trust, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.
Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.
Employer certification / accreditation badges
Name Kirstie Stone Job title Medical Secretary Supervisor Email address kirstie.stone3@nhs.net Telephone number 01743 261000 Additional information
01743 261000, ext 3600
If you have problems applying, contact
Address The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Anchorage Avenue
Shrewsbury
Shropshire
SY2 6LG
Telephone 01743 492402
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