Business Continuity and Resilience Officer
Join to apply for the Business Continuity and Resilience Officer role at Vxplore.
Welcome to Hastings Direct – from our Group HR Director Pam Angel. We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re reading this job advert means we’re excited to learn more about you and hope you’ll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you.
Role Summary
We’re looking for a Business Continuity and Resilience Officer to help drive our Operational Resilience Programme. You’ll work closely with teams across the business to ensure we have solid Business Continuity Plans in place and support broader resilience efforts.
What You’ll Be Doing
* Working with teams across the business to provide guidance and advice to help them create and update Business Impact Analyses (BIAs) and Business Continuity Plans (BCPs), ensuring they are practical and effective.
* Offering advice and training on what good business continuity looks like.
* Helping map out processes and assess potential customer impact to support our resilience work.
* Leading our network of business continuity champions and ensuring they know what’s expected.
* Carrying out due diligence on third‑party suppliers and keeping our policies, standards, and guidance documents up to date.
* Supporting the Senior Operational Resilience Manager and Risk Director to grow and improve our resilience and continuity programmes.
What We’re Looking For
* Experience in business continuity, operational or tech resilience—ideally in UK Financial Services and in a 2nd line or assurance role.
* Good understanding of UK Financial Services regulations.
* Confident reviewing and challenging continuity plans and test outcomes.
* Strong analytical skills and a sharp eye for detail.
* Great communicator who’s comfortable working with people at all levels.
* Able to turn regulatory requirements into clear, practical advice.
* Self‑starter who takes ownership and works well independently.
* Comfortable using Excel, PowerPoint, and risk‑management tools.
What We Offer
Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll help drive our growth, so we’ll give you all the support, training and development you need, plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
Benefits
* Salary – Attractive salary based on experience (pay reviews also completed each year).
* Flexible Working – We champion a flexible and hybrid working approach; speak to your recruiter to discuss details.
* Competitive Bonus Scheme – All colleagues are eligible for an annual 4Cs performance bonus, paid in March.
* Financial Wellbeing – Life assurance cover and income protection, pension contribution match up to 10%, discounts and cashback, free access to financial wellbeing support.
* Mental Wellbeing programme – Thrive mental health app, 24/7 colleague assistance programme, in‑house mental health first aiders, support groups.
* 25 days annual leave + bank holidays, plus option to buy or sell a contracted week, health‑care cash‑back plans, dental plans, discounted health assessments, cycle‑to‑work and tech schemes, discounted and free onsite facilities, social events.
* 4Cs principles: we deliver good outcomes for every customer and grow sustainably.
Equal Opportunities
Hastings Group is an equal opportunities employer. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion, sexual orientation or marital status. We conduct thorough referencing, including credit and criminal checks.
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